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Date/Time: Fri, 29 Mar 2024 06:08:31 +0000



Trying to Activate Simulated Trade Account

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[2020-10-12 23:03:14]
User186889 - Posts: 52
Hello Sierra
I am working through your help files to try and set up a simulated account so I can test back test and anlayse algorithms

I have got to the part where it tells me to go to Sierra Toolbar >> Trade >> Account Balances Window but I can not adjust the value. The Log gives the following message "Account balance adjustment rejected. Account balance adjustments not authorized | Symbol: (unset) | TradeAccount: MarkB_398238 | 2020-10-12 22:04:38.632 *". I also noticed in your help files at (Simulated Futures Trading Service: Account Balance Adjustments) - it states "The first step is to enable the account to be able to do account balance adjustments. If the account was created by a trading evaluator, then you will not be able to do this directly yourself". But the Help file then fails to say how I can do it, hence why I am contacting yourselves. So - questions.....
Q1. I want to run a delayed simulator to evaluate Algos and I think my package covers it (Though that is vague as some parts of your package say "It is much easier to access streaming delayed data which has no restrictions and is included with the Sierra Chart Advanced package which trial users have access to.
- Can you please clarify if my Package covers the delayed trading or if I am expected to use the delayed Advanced Package?
Q2. Can I actually run, evaluate and analyse simulated trade Algo's this way in the package I am on?
Q3. Why can't I get the Account Balances to alter? Is there something you have to do to set this up? Or is it to do with the above questions
Q4. The delayed data seems to only come from futures on CME / CBOT / NYMEX / COMEX, but I wish to evaluate Forex and Wall Street (US30) - How can I evaluate these? Is it possible through these exchanges?
Thanks - Mark Boast
[2020-10-14 03:28:20]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. This had gotten overlooked. Your simulated account now allows account balance adjustments at this time. Are you still having trouble with account balance adjustments?

- Can you please clarify if my Package covers the delayed trading
Yes.

Q2. Can I actually run, evaluate and analyse simulated trade Algo's this way in the package I am on?
Yes. Only with streaming delayed data.

but I wish to evaluate Forex and Wall Street (US30) - How can I evaluate these? Is it possible through these exchanges?
In this case, create an account for the non-simulated/real-time simulated trading service. Instructions are on this page and use that service:
Simulated Futures Trading Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-14 03:29:43
[2021-02-10 14:08:24]
User30743 - Posts: 364
i am having the same issue now "Account balance adjustment rejected. Account balance adjustments not authorized | Symbol: (unset) | ...

what is the problem?
[2021-02-10 22:36:23]
Sierra Chart Engineering - Posts: 104368
We checked on this and cannot reproduce this. Are you still noticing this problem? Both of your simulated accounts to allow account balance adjustments.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-10 22:36:34
[2021-02-11 10:10:21]
User30743 - Posts: 364
The problem is gone now, what did you do with it? I will use this feature more and more in the future and I don't want to run into the same issue again..
[2021-02-11 23:15:59]
Sierra Chart Engineering - Posts: 104368
Nothing at this time, but be aware that the background functionality of how these settings are managed is being completely reimplemented.

This has not yet been released and probably will not be for about a month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-12 18:11:16]
User30743 - Posts: 364
ok, please also consider implementing the browser function when compiling using your build system. It is really a pain in the ass that there is no way to navigate to different folders/subfolders for the source code files
Date Time Of Last Edit: 2021-02-12 18:11:24

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