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Date/Time: Tue, 14 May 2024 23:47:08 +0000



Web based Order Panel

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[2020-10-06 15:14:49]
User531863 - Posts: 6
Hi there,

why do i get now data for the CME (ES) in the WEB Panel?

In my live account i get no data at all!
In the sim account it is delayed.
[2020-10-07 18:47:27]
Sierra Chart Engineering - Posts: 104368
There is no market data support in the web trading panel. Can you provide us a screenshot of what you are seeing.

If you are not receiving real-time data within Sierra Chart, follow the instructions below:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-07 18:47:32
[2020-10-07 19:55:25]
User531863 - Posts: 6
I have no problems within Sierra!
I thougt the web panel is a kind of backup if the PC fails for example.
So if i understand you right there is no price data in the web panel available?

Thanks
Private File
[2020-10-08 09:54:02]
Sierra Chart Engineering - Posts: 104368
Yes that is correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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