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Direct MessagesDate/Time: Wed, 24 Apr 2024 02:20:51 +0000
Bitmex Real Trading account info not showing
View Count: 530
| [2020-09-23 16:09:00] |
| User851821 - Posts: 3 |
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Hi, I have done all the procedure to connect properly, and got the green mark, charts are loading, but my Bitmex account balance , name not showing in trading window balance, please help Regards |
| [2020-09-23 18:50:05] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-27 02:29:09] |
| User851821 - Posts: 3 |
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Software version: 2171 64-bit | 2020-09-27 07:57:13.092 Primary Thread ID: 8944 | 2020-09-27 07:57:13.092 Usage end date: 2020-10-21 | 2020-09-27 07:57:13.092 Enabled for: Sierra Chart Historical Data Service. | 2020-09-27 07:57:13.092 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-09-27 07:57:13.092 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-09-27 07:57:13.092 Current selected Data/Trading service: BitMEX Trading Direct | 2020-09-27 07:57:13.092 Custom symbol settings values: enabled | 2020-09-27 07:57:13.092 Chart Update Interval: 500 | 2020-09-27 07:57:13.092 Intraday Data Storage Time Unit: 0 | 2020-09-27 07:57:13.092 Time Zone: +05:30:00 (IST+05:30) | 2020-09-27 07:57:13.092 2020-09-27 07:57:13 Local computer time | 2020-09-27 07:57:13.092 2020-09-27 02:27:13 Local computer time in UTC | 2020-09-27 07:57:13.092 2020-09-27 07:57:13 Local computer time in SC Time Zone | 2020-09-27 07:57:13.092 2020-09-27 02:17:40 Server time in UTC | 2020-09-27 07:57:13.092 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-09-27 07:57:13.092 Program path: E:\Sierrachart\ | 2020-09-27 07:57:13.092 Data Files path: E:\Sierrachart\Data\ | 2020-09-27 07:57:13.092 OS Version Number: 10.0 | 2020-09-27 07:57:13.093 Locale Setting: C | 2020-09-27 07:57:13.093 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-09-27 07:57:13.093 Allowed protected custom studies: | 2020-09-27 07:57:13.093 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2020-09-27 07:57:20.604 BitMEX Trading Direct | Connecting to WebSocket server www.bitmex.com:443 | 2020-09-27 07:57:20.604 BitMEX Trading Direct socket (3) | Creating socket. Using TLS 1.2. | 2020-09-27 07:57:20.647 BitMEX Trading Direct socket (3) | New receive buffer size: 5242880 | 2020-09-27 07:57:20.647 BitMEX Trading Direct socket (3) | Connecting to IP: 34.249.243.151. | 2020-09-27 07:57:20.647 BitMEX Trading Direct | Opening WebSocket. | 2020-09-27 07:57:20.843 BitMEX Trading Direct | Sending WebSocket handshake. | 2020-09-27 07:57:20.843 BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | Date: Sun, 27 Sep 2020 02:27:21 GMT | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | Connection: upgrade | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | Set-Cookie: AWSALBTG=8FMKFRiN8EUlARb52VmsgjFENj1rwtWfArT80UxR56x/qlUGLYVUF8505iI+wzEar0w/ie5J6Q8Mfq5PNhjBxY1KzbKhFts0dNOlhHMk0sNV80vU29OuY/2dbYhxA9Nx3la1jLJFAxixQTXEKnqNU2LiDf18/bbwVTlDwmf7q0mk; Expires=Sun, 04 Oct 2020 02:27:21 GMT; Path=/ | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | Set-Cookie: AWSALBTGCORS=8FMKFRiN8EUlARb52VmsgjFENj1rwtWfArT80UxR56x/qlUGLYVUF8505iI+wzEar0w/ie5J6Q8Mfq5PNhjBxY1KzbKhFts0dNOlhHMk0sNV80vU29OuY/2dbYhxA9Nx3la1jLJFAxixQTXEKnqNU2LiDf18/bbwVTlDwmf7q0mk; Expires=Sun, 04 Oct 2020 02:27:21 GMT; Path=/; SameSite=None; Secure | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | upgrade: websocket | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | sec-websocket-accept: nDym1hJUwW1hvzJ0y9y0YgdyNIU= | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | sec-websocket-version: 13 | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | websocket-server: uWebSockets | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | Strict-Transport-Security: max-age=31536000; includeSubDomains | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Server header | | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Web socket state is now open. | 2020-09-27 07:57:21.515 BitMEX Trading Direct | Connected to server complete. | 2020-09-27 07:57:21.516 Triggering next historical data download in queue. | 2020-09-27 07:57:21.516 Triggering next historical data download in queue. | 2020-09-27 07:57:21.516 Triggering next historical data download in queue. | 2020-09-27 07:57:21.516 Triggering next historical data download in queue. | 2020-09-27 07:57:21.516 Triggering next historical data download in queue. | 2020-09-27 07:57:21.516 SC DTC Data with Market Depth | Starting real-time market data updates for: XBTUSD-BMEX. ID: 1 Service code: bitmex | 2020-09-27 07:57:21.959 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 443 | 2020-09-27 07:57:21.959 SC DTC Data with Market Depth | Requesting security definition data for: XBTUSD-BMEX. ID: 1 | 2020-09-27 07:57:21.959 Added historical Intraday data request for XBTUSD-BMEX to the queue. | 2020-09-27 07:57:21.959 Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. | 2020-09-27 07:57:21.959 Triggering next historical data download in queue. | 2020-09-27 07:57:21.959 Delaying start of download for XBTUSD-BMEX | 2020-09-27 07:57:21.982 DTC Client socket (4) | Creating socket. | 2020-09-27 07:57:22.139 DTC Client socket (4) | New receive buffer size: 5242880 | 2020-09-27 07:57:22.139 DTC Client socket (4) | Connecting to IP: 204.15.197.14. | 2020-09-27 07:57:22.139 SC DTC Data with Market Depth | Network connection to server complete. | 2020-09-27 07:57:22.435 SC DTC Data with Market Depth | Starting socket receive thread. | 2020-09-27 07:57:22.435 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2020-09-27 07:57:22.435 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2020-09-27 07:57:22.820 SC DTC Data with Market Depth | Sending logon request message. | 2020-09-27 07:57:22.820 SC DTC Data with Market Depth | Received logon response. | 2020-09-27 07:57:23.693 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2020-09-27 07:57:23.693 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2020-09-27 07:57:23.693 SC DTC Data with Market Depth | Successfully connected. | 2020-09-27 07:57:23.693 SC DTC Data with Market Depth | Trading is not supported. | 2020-09-27 07:57:23.693 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XBTUSD-BMEX | 2020-09-27 07:57:23.693 SC DTC Data with Market Depth | Received security definition for symbol XBTUSD-BMEX | 2020-09-27 07:57:24.028 BitMEX Trading Direct | ~~~ debug Orders http response: ~~~ | 2020-09-27 07:57:27.324 BitMEX Trading Direct | [] | 2020-09-27 07:57:27.324 HD Request # 2 | Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex | 2020-09-27 07:57:29.726 Enabling compression for file: E:\Sierrachart\Data\XBTUSD-BMEX.scid. This may take a while. | 2020-09-27 07:57:29.728 * HD Request # 2 | Download start date-time: 2020-09-27 07:56:42.000 | 2020-09-27 07:57:29.728 HD Request # 2 | Using server: ds12.sierracharts.com port 10149 | 2020-09-27 07:57:29.728 Socket (5) | Creating socket. | 2020-09-27 07:57:29.728 Socket (5) | New receive buffer size: 5242880 | 2020-09-27 07:57:29.728 Socket (5) | Connecting to IP: 204.15.197.14. | 2020-09-27 07:57:29.728 HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-09-27 07:57:30.342 HD Request # 2 | Sending historical data logon request message. | 2020-09-27 07:57:30.342 HD Request # 2 | Requesting Intraday data. Start date-time: 2020-09-27 07:56:42. Record interval: 0. Symbol: XBTUSD-BMEX | 2020-09-27 07:57:30.647 HD Request # 2 | Decompressing data. | 2020-09-27 07:57:30.957 HD Request # 2 | Receiving Intraday data for XBTUSD-BMEX starting at 2020-09-27 07:56:42.938000 | 2020-09-27 07:57:30.960 Socket (5) | CloseSocket call. | 2020-09-27 07:57:30.960 Socket (5) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-27 07:57:30.960 Socket (5) | Shutdown started. Waiting for graceful close. | 2020-09-27 07:57:30.960 Historical data download thread signaled to stop. | 2020-09-27 07:57:30.960 HD Request # 2 | Timestamp of first Intraday data file record written: 2020-09-27 07:56:42.938001 | 2020-09-27 07:57:30.961 HD Request # 2 | Received 225 records from 2020-09-27 07:56:42.938 to 2020-09-27 07:57:30.212 (47.3 seconds) and wrote 225 records for XBTUSD-BMEX | 2020-09-27 07:57:30.961 HD Request # 2 | Completion time: 1s | 2020-09-27 07:57:30.962 HD Request # 2 | Intraday data download complete for XBTUSD-BMEX. Unique request ID: 2 | 2020-09-27 07:57:30.962 Removing historical data download ID 2. | 2020-09-27 07:57:30.962 Real-time Intraday chart data file updates started for XBTUSD-BMEX | 2020-09-27 07:57:30.962 Intraday chart data file opened for XBTUSD-BMEX | 2020-09-27 07:57:30.962 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2020-09-27 07:57:30.962 Triggering next historical data download in queue. | 2020-09-27 07:57:30.962 Socket (5) | Socket gracefully closed by remote side. | 2020-09-27 07:57:31.273 Socket (5) | Closed. | 2020-09-27 07:57:31.274 Opened cached Intraday file: E:\Sierrachart\Data\XBTUSD-BMEX.scid. Thread ID: 11000 | 2020-09-27 07:57:40.427 |
| [2020-09-27 09:57:55] |
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We do see a proper connection to the BitMex live trading system. So we are not sure why there is an issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-01 16:43:13] |
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Regarding BitMex, refer to: Sierra Chart Termination of support for BitMex Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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