Home >> Support Board

Support Board

Date/Time: Tue, 30 Apr 2024 07:49:33 +0000

How to Post a Message for Support

Regarding EUREX Feed from Frankfurt

View Count: 3309

[2020-09-18 19:14:15] #1 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have previously said where we are working on integrating to the EUREX extended order book data feed which provides full market depth. This is a direct feed from EUREX out of Frankfurt. We were hoping to get this release by November. This still might be the case. There are two technical complications that we were not aware of that could delay this. One of them involves the reference data which has to be accessed over a much more complex FIX/FAST data feed. We can handle that but there is more complexity to this. There also multiple multicast connections required rather than just one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-09-19 15:38:51] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is from one of the EUREX technical documents for their data feed: 4.6 Freedom of choice T7 does not need to provide any software for accessing the services offered. The T7 market and reference data interfaces can be accessed using any platform capable of receiving multicast data feeds. Participants can use any operating system, compiler version or programming language in order to develop or use specific third party applications that are tailored to their requirements. We very much agree with what they say and it is surprising to see something like this in a technical document. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-19 15:42:00

[2020-09-20 08:31:39] #3 [Go To First Post]
nicktrader - Posts: 665
Do you also try to provide the Cash Market?

[2020-09-20 10:02:49] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No not at this time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-09-25 10:47:02] #5 [Go To First Post]
User12089 - Posts: 350
well done folks - i am a big trader on Eurex and keenly expecting that ps: Eurex is the main futures exchange in the EU and the EU economy is of the same size as that of the USA (CME etc), plus SC has many clients who are based in the EU/UK (i am one of them) - lets get that done asap ps: i am also a professional software developer (with specific experience in the capital markets industry), if you need any extra help (even as a tester) let me know, hapy to help with whatever is feasible from your perspective. In fact if you have ANY datafeeds already trickling in i am happy to start paying for them and using them (can sort out the ref data myself) Date Time Of Last Edit: 2020-09-25 10:48:58

[2020-10-12 04:11:14] #6 [Go To First Post]
nicktrader - Posts: 665
We were hoping to get this release by November. This still might be the case Just asking. November as planned?

[2020-10-12 06:18:15] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Possibly. Accessing and processing the Reference Data (RDI) is a lot more complicated than expected. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-10-22 07:06:55] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Regarding EUREX, we do expect the programming to support the EUREX extended order book (EOBI) data feed and the FIX/FAST reference data feed to be completed by the end of October or early November. We will then have to see how soon thereafter we can then have the data feed operational for users. Not likely to be in November though. We still have to go through testing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-02 11:12:18] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need to have an honest talk. We posted this thread: Off-Topic (Unrelated to Sierra Chart): Information Regarding a Worldwide Hoax (Covid 19) ( Off-topic Information Regarding a Worldwide Hoax (Covid 19)) You can read it if you want and discuss it elsewhere. This is not the forum for discussing it, we are only stating our official position regarding this covid hoax. Clearly something is up in this world, where there is a clear effort by governments to create very damaging economic conditions for the general population. They clearly want to impose some new monetary system by destroying the current economy, and breaking the current money system and then using that as an excuse to create a reset condition with a new money system. And they are trying to form a strict new form of governing which resembles true socialism. There is no point in hiding the fact. This is extremely obvious. Anyone in Europe and the world can see this. Now whether you want to agree with socialism or not, is a point we do not want to debate here. What we are interested in, is there is change being forced. And what does that mean for support for EUREX. Take France for example, look at the Macron government and this new strict lockdown imposed by them. Totally disproportionate with reality. There are no increasing deaths. The virus at this point, is no more dangerous than the ordinary flu. Regarding EUREX which is a European exchange. Is it worth it for us to even offer this? This is a 12,000 USD/month commitment for us, and we think about a 6 to 12 month obligation. If their (the powers that be) intent is to destroy the current economy, it may not make sense for us to go forward with our own EUREX high-performance Extended order book data feed. Although if their plan to destroy the current economy, will take a couple of years, well maybe we do go ahead and reevaluate. That is generally our thought but we are wondering. One of many references which is the basis of our concern: https://www.armstrongeconomics.com/international-news/europes-current-economy/massive-riots-in-florence-italy-europe-imposing-authoritarian-laws/ This is not conspiracy theory. This is very real. What is going on in Europe? We need to have an honest and open discussion. None of this is normal, and this cannot possibly be about the virus. Maybe this is not even a place to even be asking because many of our customers may not even really be facing hard reality, or may not be very severely affected by what is going on. But we have to ask these questions. Please people do not be gullible. ---- So in short summary, is it economically viable for us to be proceeding with EUREX support. We would like that to be true and then we can move forward but nevertheless, we are raising a concern. Aside from everything we gave above, based upon what we see with our user base, we do think it makes sense and that still is our intent. Perhaps all of the above explains why the EUREX is very interested in doing a deal with us. But nevertheless the cost is about 12,000 USD per month to provide this data feed out of Frankfurt. We could do it at lower cost by providing it out of New York or Chicago, and using the standard EUREX feed. Not the extended/full order book. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-06 05:09:04

[2020-11-02 19:51:19] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The post above has been hidden. Tentatively we are moving forward with the new Sierra Chart EUREX order book data feed out of Frankfurt. We have made a lot of progress in all areas of Sierra Chart, and we are not going to let the tyrants stop us. Obviously we have legitimate business concerns, but we are still going to go ahead. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-03 10:32:43

[2020-11-08 07:09:23] #11 [Go To First Post]
mazzy /\| blast - Posts: 54
I absolutely don’t care about deep L2 data or L2 in general but I know that EUREX doesn’t provide L1 only. Hope you can consider a Denali plan including shallow L2 EUREX at a discounted price.

[2020-11-08 09:01:46] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
At this time there is no intended price increase for the Denali data feed when using the new EUREX Feed. The EUREX will have an exchange fee of €16 for this extended order book data feed. That is a special price that was negotiated for us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-08 09:02:06

[2020-11-08 12:58:16] #13 [Go To First Post]
User12089 - Posts: 350
following the same "logic", now that Biden has won in the USA, "tougher lockdown and socialism" coming to USA as well, so by the same logic "CME is gona be closed" and hence CME Denali is not going to be commercially viable too .... .... lets stick to software engineering .... ps: btw IF any "reset" of the monetary system as you put it, is required it is to MASK/RESET the fallout of the 2008 financial crisis which was temporary masked by printing money - thats a very different motive compared to a "reset to bring about socialism and close the markets" .... also mind you, the people in the west are not sheep which can be easily manipulated, especially without a good fight ... they are used to fight and defend their hard earned freedoms (unlike in some other parts of the world) Date Time Of Last Edit: 2020-11-08 13:05:10

[2020-11-08 18:42:36] #14 [Go To First Post]
User138602 - Posts: 169
I know, its not a political forum. Just one request: Keep your sanity!!! We have a new coronavirusand and still no save vaccine. The virus does not only easily kill older people but also can cause sever LONGTERM health problems. The virus can also mutate easily. Its in our interest to wear a freaking mask and apply social distancing. If you guys REALY think, the "powers that be" bring down the current monetary system and turn the world in a social dystopia by forcing the world's population waering masks and keep at distance to each other, if you really think that, than you are out of your mind. That said, i am convinced 9/11 was an inside job...zero doubts.

[2020-11-08 20:16:32] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Keep your sanity!!! If you guys REALY think, the "powers that be" bring down the current monetary system and turn the world in a social dystopia by forcing the world's population waering masks and keep at distance to each other, if you really think that, than you are out of your mind. The question for the world, is who is losing their sanity. The average person, or those who are ruling over them. It is important to ask questions and raise awareness. If we are wrong, then we are wrong. No harm done. If we are right, at least we raised some questions ahead of time, but probably too late. And we are not saying the current monetary system is a good one. If it goes down, that probably is a good thing. But the question is what will replace it and who is in control of it. The best monetary system is a free market system of money.: https://mises.org/wire/why-we-need-free-market-money We have a new coronavirusand and still no save vaccine. How would one know whether a vaccine is safe or appropriate. Everyone should be asking questions about that. No vaccine is 100% safe. It is irresponsible, for any individual on this planet to blindly trust what a government tells them in regards to health matters. The simple fact is, we are lied to repeatedly. Look at what your own doctors within the Federal Republic of Germany have said about this virus, to your Chancellor: https://www.marktaliano.net/german-doctors-write-letter-to-chancellor-merkel/ More: https://www.youtube.com/watch?v=XQYzb5_kax8 Pay no attention to us at all. Obviously we are not qualified in this area, beyond good common human sense, and we are simply making reference to those who are qualified. This is all. Its in our interest to wear a freaking mask and apply social distancing. Everyone must do what they think is best. We do not disagree with that at all. Always best to be safe. Just not a government mandate which is destroying economies and creating numerous consequences even more serious. We have hidden post #9. We do not want it to be a distraction. We are raising valid questions because this is an important business decision to be offering the direct extended order book EUREX feed at such a high cost in a changing world. We are going to go ahead. We are still working out technical issues regarding the reference data feed (RDI). Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-20 22:44:42

[2020-11-09 02:10:29] #16 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
now that Biden has won in the USA, We would kindly suggest, that you do not pay attention to this false claim from the lamestream media and their big tech comrades. And your statement further only exemplifies, everything we have been saying. It demonstrates many people are simply believing what they are being told, which are lies. The media does not decide US election outcomes. There is a constitutional process that decides that and that is not even close to being completed yet. The people of America deserve full respect and deserve that their country functions according to their Constitution. The same with your country. The people will work through this process to determine who will be seated as the US president according to a full and accurate counting of legal ballots. Just a sampling of the issues: https://www.youtube.com/watch?v=MyVU3fh7waE More information about the fraudulent US election here: OffTopic: Sierra Chart Stands for Accurate and Accountable Election in the United States This is of worldwide importance. Update 2022-08-15: The current fraudulent US president with the last name of Biden is a demented criminal fraudulently installed with the claim of being "US President". The US had massive election fraud in the last US presidential election. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-29 21:11:50

To post a message in this thread, you need to log in with your Sierra Chart account: