Support Board
Date/Time: Tue, 04 Nov 2025 15:50:44 +0000
Problem with LogIn by CQG WebApi
View Count: 763
| [2020-09-08 16:34:20] |
| User904279 - Posts: 1 |
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Hi, I have a problem to connect to the Data Server using CQG WebApi. I'm with AMP and Service Pack 5 and i don't know what to do? thanks Marc |
| [2020-09-08 17:30:13] |
| John - SC Support - Posts: 42754 |
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Take a look through the information at the following link to see if any of these match to what you see in your Message Log and then follow the appropriate directions: CQG Trading Platform Service: Common Error Messages Otherwise, follow these instructions to attach your Message Log to this thread so we can take a look at what it states: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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