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Date/Time: Wed, 24 Apr 2024 12:20:23 +0000

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Problem with LogIn by CQG WebApi

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[2020-09-08 16:34:20] #1 [Go To First Post]
User904279 - Posts: 1
Hi, I have a problem to connect to the Data Server using CQG WebApi. I'm with AMP and Service Pack 5 and i don't know what to do? thanks Marc

[2020-09-08 17:30:13] #2 [Go To First Post]
John - SC Support - Posts: 31059
Take a look through the information at the following link to see if any of these match to what you see in your Message Log and then follow the appropriate directions: CQG Trading Platform Service: Common Error Messages Otherwise, follow these instructions to attach your Message Log to this thread so we can take a look at what it states: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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