Support Board
Date/Time: Tue, 04 Nov 2025 11:13:49 +0000
advanced package purchase
View Count: 615
| [2020-09-01 13:06:45] |
| User777047 - Posts: 2 |
|
Good morning! I signed up for the advanced package this morning, and, of course, the charge went through immediately. At what point will the data start downloading? I reloaded all intraday charts but my ES chart still has large gaps of time without data. Thank you
|
| [2020-09-01 18:53:14] |
| |
|
For now use the delayed exchange data feed: Delayed Exchange Data Feed Regarding real-time futures data, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: