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Date/Time: Sat, 11 May 2024 17:49:42 +0000



No puedo iniciar operaciones

View Count: 499

[2020-08-28 00:31:37]
User885629 - Posts: 2
Los graficos estan congelados. Ya me comunique con AMP Futuros y ellos me dijeron que llene nuevamente formulario de Sierra Chart. Ya llene formularios pero todo sigue igual son 2 dias con este problema. Es mucho tiempo sin solucion.
[2020-08-28 11:11:09]
Sierra Chart Engineering - Posts: 104368
You really need to rely upon AMP to handle this. It sounds as though they have not authorized the data. Although refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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