Support Board
Date/Time: Tue, 04 Nov 2025 15:12:58 +0000
Quote Board showing Zero Contracts
View Count: 778
| [2020-08-26 13:40:35] |
| User820638 - Posts: 21 |
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Hi As per attached picture my quote board is showing zero contracts, why is this please |
 quoteboard.PNG / V - Attached On 2020-08-26 13:40:11 UTC - Size: 36 KB - 254 views |
| [2020-08-26 17:20:23] |
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Some of the contracts you have specified are no longer trading, so that is why those are not showing anything. But the V, X and Z contracts should be displaying data. Open a chart for those particular contracts and ensure that you are getting real-time data for them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-26 17:20:38
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| [2020-08-27 13:57:42] |
| User820638 - Posts: 21 |
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No I am not, it is as if the charts are just freezing all the time
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| [2020-08-27 18:27:51] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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