Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 16 May 2024 15:08:53 +0000
Question About Chart Drawing Alerts
View Count: 896
| [2020-08-07 15:23:05] |
| TeeJay - Posts: 123 |
|
Hello, again there are problems with alerts. If you make an alert on a horizontal line with Crossing or Equal to, and you draw that line inside the range of the actual bar (eg. bar is from 505 to 510 and you draw the line on 509) and the price is way below that (501) you get an immediate alert. This can not be intended behavior. If you draw the line just outside the bounds of the last bar, e.g. on 511, you get no alert. Please look into this, see alert log attached Thanks Edit : It does not alert then when it essentially should, it uses the wrong alert type it seems because if you draw the line inside the boundaries below the price you don't get the immediate alert. If you draw it above you get the immediate alert and when the price effectively goes above or through it is not alerted anymore then. There are a lot of problems with alerts now which I intend to use heavily. Like here (fixed) Alert log malfunction and here (unfixed) Alert popup is just an empty window Date Time Of Last Edit: 2020-08-07 15:45:47
|
 SierraChart_64_GaQyAnmiGI.jpg / V - Attached On 2020-08-07 15:22:55 UTC - Size: 232.32 KB - 222 views |
| [2020-08-07 20:36:45] |
| |
|
According to your image, you are using an alert option of Crossing From Above. In which case, if the previous bar's Last was above the current line and the current bar's Last is below the line, then you would get the alert. In other words, it sounds like it is working properly. Additionally, when we tried this with the option Crossing or Equal To, it worked just fine for us. Refer to the information here for the options for drawing alerts: Chart Drawing Tools: Chart Drawing Alert Comparison Options Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-07 20:42:34
|
| [2020-08-08 05:42:47] |
| TeeJay - Posts: 123 |
|
I am definitely not using Crossing from above, because then this message would be understandable and I would not have written this support request. See above "it uses the wrong alert type it seems..." And what has that to do with the previous bars Last? There should be an alert when the Last Crosses or equals a given Price, bars are not really of interest in this case if you are using daily bars and want an alert intraday, when the Last crosses a Price. There is no bar change AFTER setting this alert. It all happens on a daily bar, no bar change involved. As I said, it cannot be intended this way. The settings used are in the screenshot Thanks Date Time Of Last Edit: 2020-08-08 06:13:53
|
| SierraChart_64_wQDR9SUJvR.jpg / V - Attached On 2020-08-08 05:42:33 UTC - Size: 95.98 KB - 229 views |
| [2020-08-10 13:50:35] |
| TeeJay - Posts: 123 |
|
I have another example from today. Same issue, same behavior. Exact settings like in attachment, the line was exactly drawn on a daily bar at 438.42, when the price was at 434.93. Same wrong error message and same wrong alert, there was no crossing. Alert log is attached Date Time Of Last Edit: 2020-08-10 13:51:16
|
| SierraChart_64_f085GHUfYt.jpg / V - Attached On 2020-08-10 13:50:05 UTC - Size: 183.14 KB - 209 views SierraChart_64_wQDR9SUJvR.jpg / V - Attached On 2020-08-10 13:50:17 UTC - Size: 95.98 KB - 237 views |
| [2020-08-10 17:09:10] |
| TeeJay - Posts: 123 |
|
The same happens when you draw the line and the price is above already. Then you get crossing from below. In either way an alert is not expected. Here the line was drawn at 77.96 when the price actually was 78.82, which led to an immediate alert |
| SierraChart_64_9da1cr2her.jpg / V - Attached On 2020-08-10 17:09:06 UTC - Size: 210.01 KB - 253 views |
| [2020-08-10 18:23:12] |
| |
|
We just tested this again, and we see what is happening. First, when using that option of Crossing or Equal to, the information in the alert log is indicating whether the crossing is from above or below or equal which has triggered the alert. In your case, it was a Crossing From Above that triggered the alert. We apologize that we did not think of that the first time. So what you are getting makes perfect sense when you consider that it is looking at the previous bar's Last and then determining whether the price has crossed through the drawing. And since you have selected Crossing or Equal to, it is checking both crossing from above and crossing from below. It sounds like you really want to use the option of Above or Equal to. Refer to the descriptions of each of these settings here: Chart Drawing Tools: Chart Drawing Alert Comparison Options Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-10 18:42:09] |
| TeeJay - Posts: 123 |
|
What I want is that I am alerted when the price crosses (either from above or from below) or is equal to a given indication price. So my setting and my thinking is right. The question again is what this has to do with the last bar? Sorry that I have to ask that again. But it makes no sense. Not everyone works with minutes, seconds, or tick bars. If one works with daily bars one could not care less if the price crossed an indication from yesterday to today. There should be just an alert if the actual price crosses an indication, simple. This is not meant offending but I think this is really basic functionality, and honestly I never expected that kind of behavior. If I am putting in a symbol alert with the same given price as I have on the drawn line, equally with "Crossing or equal to" I am also not immediately alerted if the price is above or below. And this is correct, why should it alert? There is absolutely no reason and no trigger for it. |
| [2020-08-13 14:30:26] |
| TeeJay - Posts: 123 |
|
Can you please answer this as this is a very serious question. So Crossing or Crossing or equal to in a drawing always consider the previous bar? While a symbol alert with Crossing or equal to does definitely not and works as expected. This is tried and proven. I cannot see a consistency in functionality here. And also all the other drawings only consider the same timeframe then and not the previous bar? Is this right? So if I would need a drawn alert with the functionality of "crossing or equal to" but only on the last bar I would have to draw several lines on the same price with several alert options??? And therefore use more than one tool config as a tool config can only have one alert option. This cannot be real. |
To post a message in this thread, you need to log in with your Sierra Chart account: