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Direct MessagesDate/Time: Sun, 28 Apr 2024 04:43:44 +0000
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| [2020-07-29 16:32:33] |
| dc2uh - Posts: 25 |
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I tried the denali feed and it was so slow nothing moved at all. Could you please tell me the last version you could use with rithmic before they changed their agreement. Also i have the service 5 package and its telling me that the rithmic is not included in my package. please help me on this
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| [2020-07-29 18:44:07] |
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Regarding the Denali data feed: The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Although any CME (Not CBOT, NYMEX, COMEX) specific symbol you should be receiving real-time data on because you have activated the CME professional exchange. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement We recommend using the above solution in any case to avoid this problem in the future. ---- You can still use Sierra Chart with Rithmic with the current version. Regardless of what Sierra Chart version you are running, due to a change on the Rithmic side, you need to install new connectivity files. You will find those files here: Rithmic Bridge Files Also, refer to our position on Rithmic in this thread: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-29 18:45:47
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