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Date/Time: Sat, 21 Sep 2024 01:03:15 +0000



real time data for s&p futures

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[2020-07-13 16:23:04]
User757925 - Posts: 2
Hi I would like to get real time s&p futures info on my sierra charts. I activated a couple of services to get this data, but do not still see the real time.
Can you please help me with this?
Thanks,
Harsha
[2020-07-13 22:42:57]
User757925 - Posts: 2
Can someone help me with this?
[2020-07-14 04:09:45]
User71961 - Posts: 144
1) what broker did you connect to sierra chart? (you must disconnect and then reconnect 1st day of the month so SC knows you have an active futures account at a supported broker)
2) are you paying for the SC Data feed?
3) if yes to #2, which exchanges data package did you choose?
[2020-07-14 08:23:57]
Sierra Chart Engineering - Posts: 104368
We assume you mean the E-mini S&P 500 Futures offered by the CME Group.

The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees.

Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

If you do not have a funded trading account or one with a supported trading service, then refer to this solution:
Easy Solution to CME Funded Trading Account Requirement

We recommend using the above solution in any case to avoid this problem in the future.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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