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Direct MessagesDate/Time: Wed, 08 May 2024 01:47:02 +0000
Sierra chart running really slow just recently
View Count: 1056
| [2020-07-12 23:11:45] |
| DF86 - Posts: 14 |
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Not sure what has changed, sierra chart was running like a dream until around thursday last week but has slowed considerably. Price is updating 7 seconds slower then trading view which is a first. I only have one chartbook open at the moment but have run twice as many charts before with no problem. " Adjust interval" are sensible on all charts, under global data/trade settings number of stored time and sales records is set to 500, max time and sales depth is set to 20. I closed every chart except my trading DOM and it was still running slow. My PC isnt running anywhere near max so its not that. Cant figure it out.
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| [2020-07-12 23:16:37] |
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It is not very clear the problem you are describing. If you are referring to lagging data, refer to: Prices / Data Falling Behind If you have a lagging data problem with a particular symbol at this time, what is the symbol? Tell us just one symbol only. If you are referring to a performance issue within Sierra Chart, refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-12 23:16:51
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| [2020-07-12 23:19:39] |
| DF86 - Posts: 14 |
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Sorry I should have explained clearer, charts and trading DOM are updating very slowly. Im using SC Delayed feed symbol is ESU20. Sierra chart itself is working fine, menu is responsive etc
Date Time Of Last Edit: 2020-07-12 23:21:04
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| [2020-07-12 23:23:09] |
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We do not see how we can help with this. The market activity is what it is. If there is any lagging data beyond 10 minutes and 10 seconds refer to: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-13 00:40:47] |
| DF86 - Posts: 14 |
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Its not market activity I know what to expect regarding that, the DOM is laggy and jumpy and so is the chart. Theres no way tradingview should be showing the same data 7 seconds faster, it didant before. None of the settings are making a difference. I Only have a DOM and 1 minute candlestick chart open, surely there isnt even a setting that could slow this down.
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| [2020-07-13 01:05:47] |
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This is something you will have to resolve on your side. Maybe there is some Internet connectivity issue. This is not a problem with the data feed at the source.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-13 01:06:11
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