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Date/Time: Thu, 28 Mar 2024 18:12:50 +0000



refund

View Count: 590

[2020-07-09 20:40:48]
Michael Stewart - Posts: 3
Im finding this to be a huge learning curve and would like a refund, please.
[2020-07-09 21:36:07]
Sierra Chart Engineering - Posts: 104368
We can do that but one thing we see is that you are running a very old version of Sierra Chart. Update following these instructions:
Software Download: Fast Update

The newer versions have support for the Delayed Exchange Data Feed:
Delayed Exchange Data Feed

Did you want to use Sierra Chart just for charting or did you also want to use it for trading?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-09 22:46:20]
Infinite - Posts: 134
This platform is the best and most robust trading platform on the planet IMHO. Learning curve? I am grateful that I learned how to use it and it would benefit you tremendously to learn how to set it up as you want it.
[2020-07-10 19:39:35]
Michael Stewart - Posts: 3
I want to use it for charting and trading. I want to start with a demo account first to practice, then go live later. Ive been trying to find stocks but they dont show in the list.
[2020-07-11 11:45:23]
Sierra Chart Engineering - Posts: 104368
Stock symbols are not listed. You just need to manually enter them. Refer to:
File Menu: Find Symbol (File)

For example just go to File >> New/Open Intraday Chart. In the file name box put MSFT and press the Open button.

We can refund everything but the current month and then you can continue to evaluate and learn Sierra Chart and then decide if you want to continue. What do you think of that?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-11 21:24:54]
Michael Stewart - Posts: 3
ok that helped alot, yeah i guess do the return, and i will spend the rest of the paid for month figuring it out and decide. thank you
[2020-07-13 16:31:13]
Sierra Chart - Max - Posts: 5554
The refund has been issued.
Sierra Chart Support

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