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Date/Time: Tue, 16 Apr 2024 10:20:51 +0000



upgrade to 2134 and bid & ask depth bar plotting issue

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[2020-07-09 18:42:16]
User646180 - Posts: 10
Hi

I upgraded to version 2134 and now bid & ask bar only shows 1 level calculation :
bid & ask depth bar
sum
draw 0 = no

also trading dom column on chart now shows only 1 level of bid and ask, not 10 or so what it used to show.

if I roll back, can not use software : gives message : not supported (connected to transact )

thanks
gaurang

(if I need to use paid support : how do I arrange this?)
Date Time Of Last Edit: 2020-07-09 19:38:04
[2020-07-09 19:37:16]
Sierra Chart Engineering - Posts: 104368
Since you are using the Denali Exchange Data Feed you have access to hundreds of levels of market depth.

Follow the instructions here to make sure you have authorized the CME data:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services


Also refer to:
File Menu: Not Receiving the Full Number of Market Depth Levels
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-09 19:38:38

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