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Date/Time: Tue, 16 Apr 2024 16:58:27 +0000

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Trying to come back to SC and running into problems

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[2020-07-02 19:07:38] #1 [Go To First Post]
sjk - Posts: 43
With Gain as the Datafeed SC did not perform. So I left. I am with a new broker and using Rithmic. I want to try this setup and if it works well, I will sign on for the year. thnk the platform is kicking me out because there is no money in my old account. I want to try a trial first. Can you fix that for me? Thank you. Steve Kucharski

[2020-07-03 00:41:57] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5587
We have activated your account for a 1 week trial. We can recommend the following service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support

[2020-07-03 07:51:18] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Also we no longer support Rithmic. Please do not not not use Rithmic. It is not supported! This is the service we recommend using: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-07-03 15:11:50] #4 [Go To First Post]
sjk - Posts: 43
I get that you no longer support Rithmic and that 12/20 was that last compatible iteration. Where do I download that version? Also what are the ALL-IN costs of using your datafeed including exchange fees for the CME COMEX, etc Bundle?

[2020-07-06 12:02:27] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We cannot help with Rithmic. Refer to the information for the Denali Exchange Data Feed on the following page. You will find the Pricing information in there: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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