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Direct MessagesDate/Time: Tue, 16 Apr 2024 04:57:32 +0000
Difference is Price
View Count: 506
| [2020-07-01 18:24:10] |
| User245963 - Posts: 4 |
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Hey so it appears that I'm connected to live data. I see the 'M' next to my symbol. But in comparison to the price action on my Ninja charts, there is a difference of 5-10 points. Is this typical or is something wrong?
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| [2020-07-02 07:51:17] |
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Most likely you are receiving delayed data. The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement We recommend using the above solution in any case to avoid this problem in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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