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Date/Time: Thu, 25 Apr 2024 10:18:26 +0000



I can't connect to real-time Data

View Count: 559

[2020-07-01 18:21:56]
User693937 - Posts: 2
Hello,

I am a beginner trader who is currently using the Data track in real time for training.
About a month ago I paid $ 64 just to get the real time Data track.
Today, at the beginning of the month, I can't get the Data even though I tried to do the steps to use the rest of the money in my account.

1. What is the monthly cost of the Data use track only?

2. Can you help me arrange the topic so that I can continue to use the information as quickly as possible?

Transact_User_mmor

Moran
[2020-07-02 01:06:35]
Sierra Chart Engineering - Posts: 104368
We have temporarily activated your Sierra Chart account. But we need to know do you still have a trading account with Transact?


We need to know as quickly as possible and you also need to understand the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-02 01:07:15
[2020-07-02 18:35:21]
User693937 - Posts: 2
Thank you very much,
I still use TRANSACT's DEMO during my studies.

I still haven't figured out what the monthly price is for real-time data for the DEMO,
I believe I will stretch my investment account for about a month - after my training period.

Best Regards,

Moran
[2020-07-03 07:54:47]
Sierra Chart Engineering - Posts: 104368
Pricing for the Denali Exchange Data Feed is here:
Denali Exchange Data Feed: Pricing

Pricing is completely irrespective of whether you are using a Sierra Chart trial or not. We cannot help with any questions in relation to Transact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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