Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 18 Apr 2024 18:21:55 +0000
real time data feed problem
View Count: 575
| [2020-06-27 16:02:16] |
| Justill78 - Posts: 1 |
|
Hi sierra team, I have the problem that my chartbook has only delayed data feed. Although I bought the Denali Exchange data feed with the appropriate exchange. I also have an amp live account with credit which I can also use in sierra charts but unfortunately only receive delayed data and no real-time data. Could you maybe help me there. |
| [2020-06-27 22:29:44] |
| |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: