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Date/Time: Wed, 08 May 2024 01:45:55 +0000



Issue with new update?

View Count: 470

[2020-06-11 12:57:46]
User389151 - Posts: 37
Hi I updated sierra chart from 2005 to 2115. My charts are not loading. See attached. Please help. Thanks
imageSierraChart.JPG / V - Attached On 2020-06-11 12:57:06 UTC - Size: 219.53 KB - 222 views
[2020-06-11 13:47:57]
John - SC Support - Posts: 31441
If this is still a persisting issue, then we need to see your Message Log.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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