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Would like to use Denali Exchange Data Feed

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[2020-06-09 15:33:49] #1 [Go To First Post]
Daniel Kiselev - Posts: 4
Hello, I have an account at stage 5 with Rithmic data feed and want to use Denali Exchange Data Feed. You posted : „Effective towards the end of 2020, most likely in December 2020, newer versions of Sierra Chart will no longer support connectivity to Rithmic.“ Does this mean that the integration with the Rithmic Trading service will no longer be supported and I have to switch from Rithmic to something else? Regards

[2020-06-09 19:02:39] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14263
Technically you will be able to use it with whatever the version of Sierra Chart is at that time and earlier versions but it will not make any technical sense. And there is no guarantee we will allow older versions to use Rithmic indefinitely. You will have a degraded level of service with Rithmic because we will discontinue historical data support. You are going to have connectivity issues. It is a substandard service by comparison to this: Sierra Chart / Trading Technologies Futures Order Routing Service If you are trading on EUREX, we are going to offer our own EUREX high-quality feed and right now we have low latency order routing to EUREX with the Sierra Chart order routing service. The per contract fee with the Sierra Chart Order Routing Service is less as compared to Rithmic. You have to ask yourself why would you continue to put up with associated problems when using Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-09 19:11:02

[2020-06-10 16:11:33] #3 [Go To First Post]
Daniel Kiselev - Posts: 4
Hello, I would like to cancel Rithmic and switch to SC Order Routing service and need only CME bundle. I am currently at stage 5 with Dorman and Rithmic data feed. I already have an account with service package 5 and I only want the new data feed, not a second account. My Account : DanielKiselev1994 (d.kiselev@gmx.de) How do I proceed with SC and my broker? Regards

[2020-06-11 16:33:04] #4 [Go To First Post]
SC Support - Posts: 1798
Hi Daniel, thank you for your time on the phone today: If you complete the contact form below we will notify your broker / clearing firm that you wish to move to the TT Order Routing Collaboration, yes, you can keep your existing Sierra Chart Account. Also you can notify Stage 5 yourself of your wishes. https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm Since your focus is within the CME Group Exchanges (CBOT, CME, COMEX, and NYMEX), you should be on the Denali Data Feed: Denali: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Step 1: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Documentation for Denali: Denali Exchange Data Feed Date Time Of Last Edit: 2020-06-11 16:42:11

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