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Direct MessagesDate/Time: Mon, 29 Apr 2024 01:50:29 +0000
Using Denali & SC Exchange Data Feed simultaneously
View Count: 626
| [2020-06-04 20:26:23] |
| jwick - Posts: 142 |
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I currently have a Denali subscription for CME data. I just activated a first connection to Sierra Chart Real-Time and Historical Exchange Data Feed and subscribed to US Equities Data. My Data / Trade service settings are set to Interactive Brokers with "Allow Support for Sierra Chart Data Feeds" enabled. This successfully connects me to the Denali exchange when pulling in data for CME futures. However, when I attempt to load data for a stock, it appears to be using Interactive Brokers (I see this in my mesage log): "Interactive Brokers | Starting real-time market data updates for: MSFT. ID: 16 | 2020-06-04 16:21:07.756 Interactive Brokers | Requesting security definition data for: MSFT. ID: 16 | 2020-06-04 16:21:07.756" |
| [2020-06-04 23:35:27] |
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Do you see an [M] indicator on the title bar of the stock chart? Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings See if that resolves the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-05 00:10:14] |
| jwick - Posts: 142 |
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I don't see an [M] (eg: https://i.imgur.com/bg8ULTQ.png). I followed the symbol settings update steps on my main instance as well as the sub-instance. No change. I also tried loading the chart directly in the main instance. No [M].
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| [2020-06-05 00:12:11] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-05 00:24:44] |
| jwick - Posts: 142 |
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Oops my bad. It looks like in my main instance, at first the symbol doesn't have an [M] but after a little time it does get properly tagged with [M]. I also read Chart Data and Chart Data Files: The Meaning of the [M] Designation after a Symbol which indicated that sub-instances won't get tagged with [M] since it's always using a primary data source (the main instance) so that explains that. I also cleared my logs as you suggested and it appears everything is working as it should. Eg: "Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2020-06-04 20:16:53.902 Enabled for exchange: BATS (NYSE, NASDAQ) | 2020-06-04 20:16:53.902" "Mapping TSLA to TSLA. Service code: equities.us | 2020-06-04 20:17:43.102" Thanks for your help! |
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