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Date/Time: Wed, 01 May 2024 01:19:51 +0000



Problem with Barchart's data

View Count: 517

[2020-06-03 05:45:32]
ticinotrader - Posts: 378
Dear Support,
When trying to open historical charts for any markets, I receive the following error message on the chart:

Download Failed
Error downloading historical Daily data for XY.
ERROR: Blank response from Barchart

This message appears for all markets.

I'm subscribed to many exchanges realtime data through Barchart and Denali. No matter what exchange (or datafeed) I try to display a historical for, the same error message pops up mentioning Barchart

The same happens when trying without realtime access as well - the exact same error message appears.

I'm using v2113 and 2115.

Can you please advise?
thank you.
[2020-06-03 15:31:13]
John - SC Support - Posts: 31240
Refer to the information here:
RESOLVED: Known Current Historical Daily Data Download Failure Issue
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Sierra Chart Teton Futures Order Routing

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