Login Page - Create Account

Support Board


Date/Time: Tue, 21 May 2024 21:05:02 +0000



Post From: Problem with Barchart's data

[2020-06-03 05:45:32]
ticinotrader - Posts: 378
Dear Support,
When trying to open historical charts for any markets, I receive the following error message on the chart:

Download Failed
Error downloading historical Daily data for XY.
ERROR: Blank response from Barchart

This message appears for all markets.

I'm subscribed to many exchanges realtime data through Barchart and Denali. No matter what exchange (or datafeed) I try to display a historical for, the same error message pops up mentioning Barchart

The same happens when trying without realtime access as well - the exact same error message appears.

I'm using v2113 and 2115.

Can you please advise?
thank you.