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Date/Time: Sat, 27 Apr 2024 19:03:52 +0000



once a month log on

View Count: 687

[2020-06-02 18:02:00]
User143551 - Posts: 96
no other way to try to see if I have loged into transact so the cme can see if I have a live account,even if I do and I think I have their I will not know because no one in sierra will let me know , looks like the engineers would fix the problem , to send a message if the log in was good or not , so every day this is what i will do and contact the cme.as far as copying the log in sending it to sierra the log in is the same way as the copy log in instructioned
[2020-06-03 15:57:33]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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