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Date/Time: Tue, 07 May 2024 19:18:58 +0000



Changes at Rithmic

View Count: 677

[2020-06-02 01:51:31]
User68313 - Posts: 10
Thank you for your prompt reply.

I would not know if there were changes at Rithmic. Since this morning I cannot connect, I still cannot connect. I read that Sierrachart was discontinuing the Rithmic service since December, so I was lead to think I should find a new data feed. At the same time, in other posts on the Sierrachart forum, I read that the service was still on but they wouldnt update future instances of Sierrachart to support Rithmic.
At his point, what should I do?

Please help.
Regards
[2020-06-02 05:28:00]
Sierra Chart Engineering - Posts: 104368
Refer to:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward

Are you just trading US futures at this time?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-06-02 06:17:49]
User68313 - Posts: 10
Thank for your reply.

Yes, I only trade CL and NG.
I would not change Sierra Chart with anything else as it has been so many years I have been using it and I must say it is the best platform for my needs I have ever tried.
So I was wondering if I had to change my data feed, that is why I was trying to go through this Denali settings, which I was unaware of. Unfortunately, my trading account, which I have it with ADMIS, does not show up once I set the data feed and the charts are live, with the [M] next to the symbol.
I will follow the link you provided and get back on this board.

Thank you for your time.

Regards.
[2020-06-02 19:02:33]
Sierra Chart Engineering - Posts: 104368
Well if you are with ADMIS and want to stay then you would need to use CQG:
CQG Trading Platform Service

If you want to use the Sierra Chart order routing service:
Sierra Chart / Trading Technologies Futures Order Routing Service

you will need to use a different clearing firm.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-02 19:02:43
[2020-06-03 07:17:26]
User68313 - Posts: 10
Thank you for your reply

So, the files you provided to fix the connection with Rithmic are working and so far so good. As far as I understand I should be able to continue to use Sierra Chart for a while.

Yes, in the exchange I had through an Account Support Ticket, I was made aware of the fact that ADMIS unfortunately does not support TT, so I would be unable to use SC Order Routing Service.
It goes without saying that at this point I should seriously consider the hypothesis to switch to a different clearing firm in the near future.

A proposal: why does Sierra Chart not open its own clearing firm, so you would offer a comprehensive package: clearing firm, data feed and trading platform?

Thank you for your time.

Regards
[2020-06-04 07:18:39]
Sierra Chart Engineering - Posts: 104368
We definitely will not be getting involved in the clearing business. This is a competitive regulated area. And we have to maintain a position of neutrality, and maintain good relationships with the firms that which we work with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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