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Direct MessagesDate/Time: Thu, 02 May 2024 16:28:50 +0000
Denali Data feed
View Count: 500
| [2020-06-01 05:51:01] |
| User904434 - Posts: 46 |
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Why my account is not working for denali data ? I put 50 USD on my / your account - it is like 25 USD /month. Will you charge me. Should I pay more ?
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| [2020-06-01 06:03:41] |
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You need to properly complete the agreement here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements We need your futures broker and we need your trading account identifier . Otherwise, we cannot provision the data feed. We must comply with exchange rules and need your cooperation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-01 06:34:27] |
| User904434 - Posts: 46 |
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I do not have futures broker. In may I have used the data and it has worked. I want to look only .on the market via Sierra not trading.
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| [2020-06-01 14:02:41] |
| John - SC Support - Posts: 31313 |
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The CME Group requires you to have a funded Trading Account in order to qualify for the lower priced non-professional exchange fees. Since you do not have a trading account connected to Sierra Chart, you would have to pay for the Professional exchanges on the Denali Exchange Data Feed. Last month you were able to get the data since it was on a trial basis from the exchange. This month, you cannot do that. Refer to the information here on this topic: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Our recommendation would be to use the following service in order to qualify as a Non-Professional and get the Denali Exchange Data Feed at the non-professional rates: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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