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Direct MessagesDate/Time: Fri, 03 May 2024 03:23:39 +0000
CQG Problems
View Count: 792
| [2020-06-01 01:49:40] |
| User747450 - Posts: 2 |
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Hi SC Team, There is no live data when I login to my CQG credentials. I prefer to use Sierra Charts routing instead for trade executions. Could you set it up for me? Thanks, Steven |
| [2020-06-01 03:04:07] |
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Regarding this: There is no live data when I login to my CQG credentials.
We need to see the Message Log. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- I prefer to use Sierra Charts routing instead for trade executions. In this case, we need you to complete this form:https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-01 12:29:24] |
| User747450 - Posts: 2 |
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Hello, thanks for getting back to me. I just logged in today and it seems to be working now again. Not too sure why last night it did not work. I will let you know if I come across this problem again, thanks again for your help. |
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