Support Board
Date/Time: Sun, 28 Apr 2024 23:44:04 +0000
NISS-SP historical intraday
View Count: 678
[2020-05-27 18:33:32] |
Matt NL - Posts: 91 |
Hi, Is there any way to get more than 2 days of NISS-SP intraday data? If I select historical charts I can get many days back. But intraday is limited to 2 days. Thanks Matt |
[2020-05-27 22:40:50] |
Sierra Chart Engineering - Posts: 104368 |
Yes follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-05-28 07:49:54] |
Matt NL - Posts: 91 |
Sadly it still doesn't work. For others, such as NISS-NYSE_NASDAQ_NYSEMKT, it works fine (downloads many days and weeks). But for NISS-SP I can get maximum 2-3 days intraday. I closed SC and deleted the data file for NISS-SP, but this did not fix the issue. I changed the intraday storage from tick to seconds but this also didn't help. Any ideas? Thanks Matt |
[2020-05-28 12:05:52] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-06-04 09:29:19] |
Matt NL - Posts: 91 |
I also can't get it to work for NVOL (tried for NYSE and SP etc). Maximum I can get intraday is 2 or 3 days. I've tried CQG data, SC data. I've tried upgrading my SC to latest version. Updated symbol settings from server. Deleted and redownloaded data. Nothing works. There's no intraday data going back further than 3 days for most of the market statistics. Please help. Log.... Software version: 2115 64-bit | 2020-06-04 04:27:00.933 OpenGL enabled | 2020-06-04 04:27:00.933 Primary Thread ID: 14064 | 2020-06-04 04:27:00.933 Enabled for: Advanced Features 2. | 2020-06-04 04:27:00.933 Enabled for: Sierra Chart Historical Data Service. | 2020-06-04 04:27:00.933 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-04 04:27:00.933 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-04 04:27:00.933 Current selected Data/Trading service: SC Data - All Services | 2020-06-04 04:27:00.933 Custom symbol settings values: enabled | 2020-06-04 04:27:00.933 Chart Update Interval: 2000 | 2020-06-04 04:27:00.933 Intraday Data Storage Time Unit: 0 | 2020-06-04 04:27:00.933 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-04 04:27:00.933 2020-06-04 11:27:00 Local computer time | 2020-06-04 04:27:00.933 2020-06-04 09:27:00 Local computer time in UTC | 2020-06-04 04:27:00.933 2020-06-04 04:27:00 Local computer time in SC Time Zone | 2020-06-04 04:27:00.933 2020-06-04 08:38:40 Server time in UTC | 2020-06-04 04:27:00.933 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-06-04 04:27:00.933 Program path: C:\SierraChart\ | 2020-06-04 04:27:00.933 Data Files path: C:\SierraChart\Data\ | 2020-06-04 04:27:00.933 OS Version Number: 10.0 | 2020-06-04 04:27:00.934 Locale Setting: C | 2020-06-04 04:27:00.934 Allowed protected custom studies: SceetoBots - Hybrid Trading, zyp_download_free | 2020-06-04 04:27:00.934 Added historical Intraday data request for NVOL-SP to the queue. | 2020-06-04 04:27:20.163 Intraday data recording state for symbol NVOL-SP is set to download 'Pending'. | 2020-06-04 04:27:20.163 Triggering next historical data download in queue. | 2020-06-04 04:27:20.163 HD Request # 47 | Downloading Intraday chart data for NVOL-SP to the file NVOL-SP.scid. Service: statscalc | 2020-06-04 04:27:20.163 Reloading all charts with filename: NVOL-SP.scid | 2020-06-04 04:27:20.164 HD Request # 47 | Download start date-time: 2020-06-02 04:27:20.000 | 2020-06-04 04:27:20.165 HD Request # 47 | Using server: ds4.sierracharts.com port 10149 | 2020-06-04 04:27:20.165 Socket (1) | Creating socket. | 2020-06-04 04:27:20.165 Socket (1) | Connecting to IP: 192.81.56.146. | 2020-06-04 04:27:20.165 NVOL-SP[M] 5 Min #23 | Reloading chart. | 2020-06-04 04:27:20.259 NVOL-SP[M] 5 Min #23 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NVOL-SP.scid | 2020-06-04 04:27:20.270 HD Request # 47 | Setting DTC encoding to Binary VLS | 2020-06-04 04:27:20.411 HD Request # 47 | Sending historical data logon request message. | 2020-06-04 04:27:20.411 HD Request # 47 | Requesting Intraday data. Start date-time: 2020-06-02 04:27:20. Record interval: 0. Symbol: NVOL-SP | 2020-06-04 04:27:21.020 HD Request # 47 | Decompressing data. | 2020-06-04 04:27:21.140 HD Request # 47 | Receiving Intraday data for NVOL-SP starting at 2020-06-02 08:29:55 | 2020-06-04 04:27:21.517 HD Request # 47 | Timestamp of first Intraday data file record written: 2020-06-02 08:29:55 | 2020-06-04 04:27:22.026 Socket (1) | CloseSocket call. | 2020-06-04 04:27:22.223 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-04 04:27:22.223 Historical data download thread signaled to stop. | 2020-06-04 04:27:22.223 HD Request # 47 | Received 50412 records from 2020-06-02 08:29:55.000 to 2020-06-03 15:30:00.000 (31.0 hours) and wrote 50412 records for NVOL-SP | 2020-06-04 04:27:22.224 HD Request # 47 | Completion time: 2s | 2020-06-04 04:27:22.225 HD Request # 47 | Intraday data download complete for NVOL-SP. Unique request ID: 48 | 2020-06-04 04:27:22.225 Removing historical data download ID 48. | 2020-06-04 04:27:22.225 Real-time Intraday chart data file updates started for NVOL-SP | 2020-06-04 04:27:22.225 Intraday chart data file opened for NVOL-SP | 2020-06-04 04:27:22.225 HD Request # 47 | Enabling Intraday chart updating for symbol. | 2020-06-04 04:27:22.225 Triggering next historical data download in queue. | 2020-06-04 04:27:22.225 NVOL-SP[M] 5 Min #23 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-06-04 04:27:22.282 Socket (1) | Socket gracefully closed by remote side. | 2020-06-04 04:27:22.343 Socket (1) | Closed. | 2020-06-04 04:27:22.343 |
[2020-06-05 00:15:18] |
Sierra Chart Engineering - Posts: 104368 |
Tell us the exact steps you followed to re-download the data. It looks like you might have just simply initiated the download from the shortcut menu within the chart which you cannot do. And what is this setting set to?: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxHistoricalIntradayDaysToDownload Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-05 00:19:44
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[2020-06-05 11:22:53] |
Matt NL - Posts: 91 |
I'm so sorry, you're right. Tick data was set to 2. I thought it would just download non-tick data for days > 2 It seems to be working now. Thanks again! |
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