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Date/Time: Thu, 02 May 2024 15:44:32 +0000



Why i dont get live update?

View Count: 410

[2020-05-26 16:36:09]
User466167 - Posts: 3
Hello
how can i get real time data in sierra charts ?
im getting "waiting to reconnect" in yellow square and cant gat real time data= i paid 26$ and still having a trouble.
wich servise data i need to set?


thank you
[2020-05-30 06:19:46]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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