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Direct MessagesDate/Time: Sat, 04 May 2024 10:30:51 +0000
Charts frozen
View Count: 417
| [2020-05-19 14:42:03] |
| User425526 - Posts: 2 |
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Hello - all three of my charts (ES, NQ, YM) are frozen and are not displaying new candles. The prices on all three charts are frozen and have not updated in the last 30 minutes. Please help. |
| [2020-05-19 18:18:01] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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