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Direct MessagesDate/Time: Thu, 02 May 2024 17:43:28 +0000
Important Update: "SC Data-All Services" Symbol Cleanup
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| [2021-01-19 16:47:20] |
| Utilisateur847389 Utilisateur847 - Posts: 2 |
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hello I have a problem with your platform 15 days ago now I made a payment on your platform I still can not get to know me I’m no help from you thank you for refunding me |
| [2021-01-19 20:33:44] |
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Regarding post #50, this is the first time we have heard from you on this. There is no ticket or support board request from you. We need you to start a new Support Request: https://www.sierrachart.com/SupportBoard.php?do=NewThread&ForumID=0 Tell us what the problem is. We will help you and give you another 15 days of usage time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-20 04:01:50
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| [2021-02-05 01:46:07] |
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The old symbol formats for NYMEX, CBOT, EUREX and Hong Kong futures exchange have now been removed. At this time you must use this Edit menu command to translate symbols to the current format: Edit Menu: Edit >> Translate Symbols To Current Service Otherwise, you will not receive data for the symbol. Either historical or real-time or delayed. This applies when using the SC Data-All Services service. The only old symbol formats that can be used are for CME and COMEX and those will be removed next week. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-05 01:46:51
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| [2021-03-17 09:01:50] |
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The last remaining CME old symbol formats for SC Data-All Services have now been removed. If you are still using the old symbols, your charts will not update. You need to follow these instructions now: Important Update: "SC Data-All Services" Symbol Cleanup | Post: 239782 Make sure you update Sierra Chart following these instructions: Software Download: Fast Update This will be the fastest solution to any updating issues when using the old symbols because new versions of Sierra Chart will automatically translate the symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-17 09:02:24
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