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Direct MessagesDate/Time: Thu, 02 May 2024 04:48:08 +0000
Denali Exchange Data Feed
View Count: 489
| [2020-05-07 12:01:06] |
| Gedman - Posts: 19 |
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Please confirm that the Denali Exchange Data Feed for this account is properly set up for live trading and is not on any kind of "delayed data" basis. This account was set up SC with two user names: AC126593 and gedgoff. Either name can be used, it's all one account. |
| [2020-05-07 13:41:02] |
| John - SC Support - Posts: 31293 |
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The Denali Exchange Data Feed is setup for your account AC126593 and has the Full CME Group for Non-Professionals activated (no Market Depth). Just be sure that you login to your Sierra Chart software using the same Account Name you have used to post the above message with on this Support Board in order to get the real-time data: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-07 19:19:07
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| [2020-05-07 19:20:25] |
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Also refer to the Data Delay Chart Header field: Working With Charts: Region Data Line / Chart Header Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-07 19:50:43] |
| Gedman - Posts: 19 |
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Any thoughts on a 7 hour gap on ES chart during last night? (9PM to 4AM) I've filled many a gap over the years using SC, never really a problem. I went into the help manual to see if I was missing anything I should try. Tried one additional thing. Never have had a gap this persistent. |
| [2020-05-07 20:42:05] |
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This will be due to a historical data download network connectivity issue. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart And refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-07 20:43:46
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