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Date/Time: Mon, 29 Apr 2024 17:30:56 +0000



Denali Data

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[2020-04-23 14:25:37]
Dan the Man - Posts: 82
Hi,

I recently subscribed to the Denali Services.
I attached a short video showing the a live footprint chart.

The data as it is being plotted is very choppy and sometimes moves 5-7 ticks at a time as if the Denali data is lagging and trying to catch up.

When I was using CQG, I never observed this.

Thank-you
Private File
[2020-04-23 19:24:21]
Sierra Chart Engineering - Posts: 104368
We do not see anything unusual in the video. If there is any lagging data, then refer help topic 4.12:
Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds

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Also make sure that Sierra Chart is set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this:
Tick by Tick Data Configuration
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-23 19:25:39

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