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Date/Time: Tue, 14 May 2024 02:18:04 +0000



saved chartbook doesn't update with current feed

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[2020-04-21 15:43:01]
User881178 - Posts: 2
Hi,

I currently have the greenbar top left when connected to SC TTfix denali data feed; however, when I load one of my saved chartbooks, the data isn't being loaded and infact it is stuck from last night's session. Top left shows no delay in data and it should be working, what can I do?
[2020-04-21 17:53:22]
Sierra Chart Engineering - Posts: 104368
Tell us one of symbols.


Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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