Support Board
Date/Time: Fri, 07 Nov 2025 01:04:11 +0000
CQG
View Count: 839
| [2020-04-16 14:23:25] |
| Titouan - Posts: 9 |
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Hi, I have take a cqg demo from amp future but I don't have the "demo" settings in CQGWEB API. Thanks |
| [2020-04-16 16:20:46] |
| Titouan - Posts: 9 |
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Up please
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| [2020-04-16 16:29:28] |
| John - SC Support - Posts: 42830 |
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CQG demo accounts are not supported. Use these services instead: Delayed Exchange Data Feed Simulated Futures Trading Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-16 16:42:28] |
| Titouan - Posts: 9 |
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Your streaming services is not fluid as a real time data feed, so why do you disable cqg demo ? I have paid for a service 5 package
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| [2020-04-16 18:56:48] |
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Why do you say that? That definitely cannot be true. We can offer you a refund. Information about CQG demos is here: CQG Trading Platform Service: CQG Demo Accounts Not Supported Also, refer to: Delayed Exchange Data Feed: Using Delayed Data to Evaluate Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-16 21:24:56] |
| Titouan - Posts: 9 |
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No no refund thanks, your plateform is just absolutely great! No probleme with that, but I have a question with the delayed data the qeued to be fill is simulate too?
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| [2020-04-17 02:03:04] |
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Also check the Chart Update Interval: Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu) And we released a change on one of our servers with delayed data, to ensure the best efficiency with transmission, and to send out at 100 ms intervals. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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