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Direct MessagesDate/Time: Mon, 06 May 2024 01:10:22 +0000
Changes not being saved by the Trading Dom
View Count: 1054
| [2020-04-16 12:13:56] |
| User434050 - Posts: 5 |
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On the trading dom I changed the coffee prices so they read eg 124.50 and not as your setting of 1.2450. As soon as the dom was removed and then bought back on the reading went to your original settings and format. How do I save the changes made to the dom? |
| [2020-04-16 12:34:14] |
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Make sure you save it as a Chartbook: Chartbooks (Workspaces) And open that same Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-16 15:48:28] |
| User434050 - Posts: 5 |
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Tried what you instructed but the changes are not being saved.
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| [2020-04-16 18:52:38] |
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Make sure this option is unchecked: Chart Settings: Auto Set from Data Feed (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-17 12:22:21] |
| User90927 - Posts: 38 |
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Auto set from data feed is already unchecked...still refuses to save the changes. Why don't you try it on your charts and see if the changes can be saved? |
| [2020-04-17 13:10:26] |
| User90927 - Posts: 38 |
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You sent me some kind of response back but I don't know what. Could you please send your response back? |
| [2020-04-17 13:32:20] |
| User90927 - Posts: 38 |
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What do you mean expired?
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| [2020-04-17 16:05:18] |
| John - SC Support - Posts: 31379 |
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You are logging into this support board with 2 different Sierra Chart accounts. You started with User434050 (this is your Support Board name, not your Sierra Chart Account Name, which we do not show) which is associated with an up to date account. Then you switched to User90927 which is associated with an expired account. You need to continue to login with the account that is associated with User434050. The easiest thing to do is to make sure you get to the Support Board by selecting Help >> Support Board from within the Sierra Chart software, as that will automatically log you in with the account that you are running the Sierra Chart software. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-18 00:53:17] |
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In regards to post #5 we are definitively not going to have a problem with the Chart Settings not saving. A test is pointless. Maybe there is an issue related to Chart Linking causing the settings to change: Working With Charts: Chart Linking But this really does not make sense. What specific setting is changing? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-18 01:07:27
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| [2020-04-22 06:52:49] |
| User745789 - Posts: 173 |
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If related: I have a chart with DOM. It uses its own graphics setting (not global). And the "Chart Grid Secondary" settings wont save between restarts. However, setting for the "Chart Grid" do save. I can change both at the same time: one will save, the other will not. |
| [2020-04-22 12:17:34] |
| User90927 - Posts: 38 |
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Thanks for all your efforts to help me but I 've given up on the issue....far too complicated.
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| [2020-04-26 09:04:51] |
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It uses its own graphics setting (not global). And the "Chart Grid Secondary" settings wont save between restarts. However, setting for the "Chart Grid" do save. I can change both at the same time: one will save, the other will not. This has been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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