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Date/Time: Sat, 04 May 2024 23:36:53 +0000



CME non-pro realtime feed

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[2020-04-13 16:37:33]
User520990 - Posts: 1
Hi,

I am using TT Standard as order execution platform and have subscribed to the Denali feed with the Full CME non-pro data package; filled out the broker confirmation form which is required to confirm my trading account but I am still not receiving realtime data. I do not want to execute orders from within SC hence I have not chosen to use the TT FIX connection. Am I missing something here?

Thanks for the help.

Regards
[2020-04-13 18:07:39]
Sierra Chart Engineering - Posts: 104368
The reason you are not getting real-time data from the CME group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees.

Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

If you do not have a funded trading account or one with a supported trading service, then refer to this solution:
Easy Solution to CME Funded Trading Account Requirement

We recommend using the above solution in any case to avoid this problem in the future.

You are going to need your TT trading account assigned to your Sierra Chart account. There is no way to avoid this since Sierra Chart uses a technical method of trading account verification.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-13 18:08:18

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