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Direct MessagesDate/Time: Thu, 18 Apr 2024 05:30:38 +0000
new trading account
View Count: 647
| [2020-03-26 15:21:35] |
| User500918 - Posts: 5 |
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Here is a copy of the Log following my first message thx Olivier Reading Internal Order ID file. | 2020-03-26 14:44:20.886 Reading Trade Orders file. | 2020-03-26 14:44:20.994 Reading Trade Positions file. | 2020-03-26 14:44:20.995 Reading Account Balance file. | 2020-03-26 14:44:20.998 Subscribing to symbol for symbol alert. F.US.EU6H19 | 2020-03-26 14:44:21.001 Subscribing to symbol for symbol alert. F.US.ZSEH19 | 2020-03-26 14:44:21.003 Subscribing to symbol for symbol alert. F.US.ZSEH19 | 2020-03-26 14:44:21.003 Subscribing to symbol for symbol alert. F.US.CLEH19 | 2020-03-26 14:44:21.003 Subscribing to symbol for symbol alert. F.US.CLEH19 | 2020-03-26 14:44:21.003 UDPListener (924). Port 22904 | Listening on UDP port 22904. | 2020-03-26 14:44:21.026 Software version: 2068 64-bit | 2020-03-26 14:44:21.026 Usage end date: 2020-06-29 | 2020-03-26 14:44:21.026 Enabled for: Advanced Features 2. | 2020-03-26 14:44:21.026 Enabled for: Sierra Chart Historical Data Service. | 2020-03-26 14:44:21.026 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-03-26 14:44:21.026 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-03-26 14:44:21.026 Current selected Data/Trading service: Rithmic Trading | 2020-03-26 14:44:21.026 Custom symbol settings values: disabled | 2020-03-26 14:44:21.026 Chart Update Interval: 500 | 2020-03-26 14:44:21.026 Intraday Data Storage Time Unit: 0 | 2020-03-26 14:44:21.026 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2020-03-26 14:44:21.026 2020-03-26 14:44:21 Local computer time | 2020-03-26 14:44:21.026 2020-03-26 13:44:21 Local computer time in UTC | 2020-03-26 14:44:21.026 2020-03-26 14:44:21 Local computer time in SC Time Zone | 2020-03-26 14:44:21.026 2020-03-26 13:44:21 Server time in UTC | 2020-03-26 14:44:21.026 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-03-26 14:44:21.026 Program path: C:\SierraChart\ | 2020-03-26 14:44:21.026 Data Files path: C:\SierraChart\Data\ | 2020-03-26 14:44:21.026 OS Version Number: 6.1 | 2020-03-26 14:44:21.027 Locale Setting: C | 2020-03-26 14:44:21.027 DLLs: Convergent.dll, Convergent_64.dll, drawpeakvalley.dll, drawsingleprint.dll, ExportBookmap.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-03-26 14:44:21.119 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-03-26 14:44:21.119 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-03-26 14:44:21.176 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-03-26 14:44:21.206 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-03-26 14:44:21.206 Received 5 login tokens. | 2020-03-26 14:44:21.251 Symbol settings MD5 received. Request ID: 1. | 2020-03-26 14:44:21.405 Symbol settings are up-to-date for rithmic.trading. | 2020-03-26 14:44:21.405 Rithmic Trading | Port for executable: 54626 | 2020-03-26 14:44:26.320 Listening socket (712). Port 54626 | Closed. | 2020-03-26 14:44:26.320 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-03-26 14:44:26.321 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:54626. Current folder: C:\SierraChart\Rim | 2020-03-26 14:44:26.333 Rithmic Trading | Bridge process is not running! | 2020-03-26 14:44:28.331 Rithmic Trading | Connecting to the server 127.0.0.1. Port 54626 | 2020-03-26 14:44:28.331 DTC Client socket (1) | Creating socket. | 2020-03-26 14:44:28.353 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-03-26 14:44:28.385 DTC Client socket (1) | Connect event error. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2020-03-26 14:44:29.385 * DTC Client socket (1) | CloseSocket call. | 2020-03-26 14:44:29.385 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-03-26 14:44:29.385 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-03-26 14:44:29.385 DTC Client socket (1) | Closed. | 2020-03-26 14:44:29.385 DTC Client socket (0) | CloseSocket call. | 2020-03-26 14:44:29.395 Rithmic Trading | Disconnected. | 2020-03-26 14:44:29.395 |
| [2020-03-26 18:42:58] |
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There is not enough information here. We need to see the log after about a minute. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the Data Feed: Select File >> Disconnect Select File >> Connect To Data Feed After about 1 Minute, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-26 19:34:06] |
| User500918 - Posts: 5 |
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Hi Thank you for your message, please find hereafter the copy of the cleared log br Olivier Software version: 2068 64-bit | 2020-03-26 20:29:55.753 Usage end date: 2020-06-29 | 2020-03-26 20:29:55.753 Enabled for: Advanced Features 2. | 2020-03-26 20:29:55.753 Enabled for: Sierra Chart Historical Data Service. | 2020-03-26 20:29:55.753 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-03-26 20:29:55.753 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-03-26 20:29:55.753 Current selected Data/Trading service: Rithmic Trading | 2020-03-26 20:29:55.753 Custom symbol settings values: disabled | 2020-03-26 20:29:55.753 Chart Update Interval: 500 | 2020-03-26 20:29:55.753 Intraday Data Storage Time Unit: 0 | 2020-03-26 20:29:55.753 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2020-03-26 20:29:55.753 2020-03-26 20:29:55 Local computer time | 2020-03-26 20:29:55.753 2020-03-26 19:29:55 Local computer time in UTC | 2020-03-26 20:29:55.753 2020-03-26 20:29:55 Local computer time in SC Time Zone | 2020-03-26 20:29:55.753 2020-03-26 19:28:11 Server time in UTC | 2020-03-26 20:29:55.753 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-03-26 20:29:55.753 Program path: C:\SierraChart\ | 2020-03-26 20:29:55.753 Data Files path: C:\SierraChart\Data\ | 2020-03-26 20:29:55.753 OS Version Number: 6.1 | 2020-03-26 20:29:55.753 Locale Setting: C | 2020-03-26 20:29:55.753 DLLs: Convergent.dll, Convergent_64.dll, drawpeakvalley.dll, drawsingleprint.dll, ExportBookmap.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-03-26 20:29:55.757 |
| [2020-03-27 03:09:15] |
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We also need you to do this: Connect to the Data Feed: Select File >> Disconnect Select File >> Connect To Data Feed After about 1 Minute, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-27 14:03:20] |
| User500918 - Posts: 5 |
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Hi, Just connected and today it works wothout me changing anything on my computer... thx for your help regards |
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