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Date/Time: Fri, 26 Apr 2024 11:55:52 +0000



Post From: new trading account

[2020-03-26 18:42:58]
Sierra Chart Engineering - Posts: 104368
There is not enough information here.

We need to see the log after about a minute.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the Data Feed:
Select File >> Disconnect
Select File >> Connect To Data Feed

After about 1 Minute, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing