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Direct MessagesDate/Time: Fri, 19 Apr 2024 14:10:15 +0000
sc does not update
View Count: 404
| [2020-03-18 11:51:13] |
| natanibz - Posts: 130 |
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Hello, sc does not update for YM, ES and NQ. I use Sierra Chart Real-Time and Historical Exchange Data Feed. Software version: 2065 64-bit | 2020-03-18 07:47:49.311 Usage end date: 2020-05-06 | 2020-03-18 07:47:49.311 Enabled for: Advanced Features 2. | 2020-03-18 07:47:49.311 Enabled for: Sierra Chart Historical Data Service. | 2020-03-18 07:47:49.311 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-03-18 07:47:49.311 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-03-18 07:47:49.311 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-03-18 07:47:49.311 Enabled for exchange: CME (Trading Account Required) | 2020-03-18 07:47:49.311 Enabled for exchange: CBOT (Trading Account Required) | 2020-03-18 07:47:49.311 Enabled for exchange: COMEX (Trading Account Required) | 2020-03-18 07:47:49.311 Enabled for exchange: NYMEX (Trading Account Required) | 2020-03-18 07:47:49.311 Received 1 data feed usernames. | 2020-03-18 07:47:49.311 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-03-18 07:47:49.311 Current selected Data/Trading service: GAIN Capital/OEC | 2020-03-18 07:47:49.311 Custom symbol settings values: disabled | 2020-03-18 07:47:49.311 Chart Update Interval: 500 | 2020-03-18 07:47:49.311 Intraday Data Storage Time Unit: 0 | 2020-03-18 07:47:49.311 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-03-18 07:47:49.311 2020-03-18 12:47:49 Local computer time | 2020-03-18 07:47:49.311 2020-03-18 11:47:49 Local computer time in UTC | 2020-03-18 07:47:49.311 2020-03-18 07:47:49 Local computer time in SC Time Zone | 2020-03-18 07:47:49.311 2020-03-18 08:59:19 Server time in UTC | 2020-03-18 07:47:49.311 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-03-18 07:47:49.311 Program path: C:\SierraChart\ | 2020-03-18 07:47:49.311 Data Files path: C:\SierraChart\Data\ | 2020-03-18 07:47:49.311 OS Version Number: 6.1 | 2020-03-18 07:47:49.311 Locale Setting: C | 2020-03-18 07:47:49.311 DLLs: RTscanVol_rc2.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-03-18 07:47:49.311 YMM20 1 Min #2 | Reloading chart. | 2020-03-18 07:48:22.008 Opened cached Intraday file: C:\SierraChart\Data\ESM20.scid | 2020-03-18 07:49:54.630 |
| [2020-03-18 17:10:19] |
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We need more log info. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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