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Direct MessagesDate/Time: Fri, 03 May 2024 11:23:36 +0000
How do i connect to your live trading account for the new month
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| [2020-03-02 19:03:25] |
| User798547 - Posts: 54 |
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i am not getting any data feed to my sierra charts im connected to feed but nothing is reacting to it getting message "must to connect to your live trading account for the new month" i connected to live but still no feed |
| [2020-03-02 20:00:41] |
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We see you are using CTS. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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