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Direct MessagesDate/Time: Tue, 30 Apr 2024 06:45:12 +0000
Connection issues
View Count: 1732
| [2020-03-06 17:27:12] |
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Just check the homepage for a new version: Https://www.sierrachart.com For Transact users we will put out an update notice over the weekend. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-08 18:58:44] |
| User52989 - Posts: 42 |
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10-year user of TransAct/SC, have never had any issues other than occasional glitches, now my one ES chart takes 5 minutes to load, whatever you did over the last week with the connection failed. Running Windows 7 64-bit, same system for years, only until last week had issues with chart loading. Just upgraded from 2060 to 2063 since you said you would fix the issue over the weekend, but same problem, still takes 5 minutes to load basic ES chart 2-range tick only 20 days of data. Would take about 10-20 seconds to load before, now 5 minutes. Please get this fixed before Monday morning. Thx
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| [2020-03-08 22:35:55] |
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, now my one ES chart takes 5 minutes to load, Refer to help topic 30:High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often whatever you did over the last week with the connection failed. No this is definitively totally and completely unrelated. Nothing was done at all that affects chart data loading. That is impossible.. Please get this fixed before Monday morning.
This is something for you to resolve according to help topic 30 linked above and is going to be system specific.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-08 22:36:11
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