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Date/Time: Thu, 02 May 2024 23:03:09 +0000

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Issue right now? Candles are not showing up and many are missing today intraday

View Count: 1118

[2020-02-27 15:02:11] #1 [Go To First Post]
User339484 - Posts: 71
Just checking if its just me.

[2020-02-27 15:03:54] #2 [Go To First Post]
User339484 - Posts: 71
My DOM is working fine, but my candle charts are gapping all over, I have not changed any settings and I have tried to redownnload data a few times.

[2020-02-27 15:19:16] #3 [Go To First Post]
User339484 - Posts: 71
It seems to have fixed itself randomly. Not sure what the issue was but it works now.

[2020-02-27 15:38:24] #4 [Go To First Post]
User339484 - Posts: 71
Issue is back.

[2020-02-27 16:09:03] #5 [Go To First Post]
User339484 - Posts: 71
So it seems the issue is. I have it on 1min. The most recent 5 candles work fine, then it doens't load 5 and there is a gap then the rest work. This happens every time I redownload the data.

[2020-02-27 16:51:04] #6 [Go To First Post]
John - SC Support - Posts: 31334
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-02-27 17:16:57] #7 [Go To First Post]
User339484 - Posts: 71
Software version: 1996 64-bit \| 2020-02-27 12:13:28.478 Enabled for: Advanced Features 2. \| 2020-02-27 12:13:28.478 Enabled for: Sierra Chart Historical Data Service. \| 2020-02-27 12:13:28.478 Enabled for: Denali Real-Time Exchange Data Feed. \| 2020-02-27 12:13:28.478 Enabled for exchange2: CME (Trading Account Required) \| 2020-02-27 12:13:28.478 Enabled for exchange2: CBOT (Trading Account Required) \| 2020-02-27 12:13:28.478 Enabled for exchange2: COMEX (Trading Account Required) \| 2020-02-27 12:13:28.478 Enabled for exchange2: NYMEX (Trading Account Required) \| 2020-02-27 12:13:28.478 Allow Support for Sierra Chart Data Feeds is enabled. \| 2020-02-27 12:13:28.478 Current selected Data/Trading service: CQG WebAPI \| 2020-02-27 12:13:28.478 Custom symbol settings values: disabled \| 2020-02-27 12:13:28.478 Chart Update Interval: 10 \| 2020-02-27 12:13:28.478 Intraday Data Storage Time Unit: 0 \| 2020-02-27 12:13:28.478 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2020-02-27 12:13:28.478 2020-02-27 12:13:28 Local computer time \| 2020-02-27 12:13:28.478 2020-02-27 17:13:28 Local computer time in UTC \| 2020-02-27 12:13:28.478 2020-02-27 12:13:28 Local computer time in SC Time Zone \| 2020-02-27 12:13:28.478 2020-02-27 16:39:30 Server time in UTC \| 2020-02-27 12:13:28.478 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2020-02-27 12:13:28.478 Program path: C:\Users\Harrison\Desktop\SierraChart\ \| 2020-02-27 12:13:28.478 Data Files path: C:\Users\Harrison\Desktop\SierraChart\Data\ \| 2020-02-27 12:13:28.478 OS Version Number: 10.0 \| 2020-02-27 12:13:28.478 Locale Setting: C \| 2020-02-27 12:13:28.478 DLLs: CustomTriggeredBuySellStop_64.dll, HamsDumbStopThing_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll \| 2020-02-27 12:13:28.479 File >> Disconnect selected. \| 2020-02-27 12:14:05.739 CQG WebAPI \| Sending Web API Logoff message. \| 2020-02-27 12:14:05.740 CQG WebSocket \| WebSocket closed. \| 2020-02-27 12:14:05.740 CQG WebAPI \| WebSocket closed. \| 2020-02-27 12:14:05.740 CQG WebSocket socket (2) \| Write in progress. Shutdown being delayed. \| 2020-02-27 12:14:05.740 SC Data - All Services \| Disconnected from the server. \| 2020-02-27 12:14:05.759 CQG WebAPI \| Disconnected. \| 2020-02-27 12:14:05.759 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-02-27 12:14:05.759 CQG WebSocket socket (2) \| Write has completed. Shutdown being performed. \| 2020-02-27 12:14:05.787 CQG WebSocket socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-02-27 12:14:05.788 CQG WebSocket socket (2) \| Socket gracefully closed by remote side. \| 2020-02-27 12:14:05.837 CQG WebSocket socket (2) \| Closed. \| 2020-02-27 12:14:05.837 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2020-02-27 12:14:05.850 DTC Client socket (1) \| Closed. \| 2020-02-27 12:14:05.850 CQG WebAPI \| Connecting to server api.cqg.com \| 2020-02-27 12:14:10.352 CQG WebSocket \| Connecting to WebSocket server. \| 2020-02-27 12:14:10.352 CQG WebSocket socket (1) \| Creating socket. Using TLS 1.2. \| 2020-02-27 12:14:10.429 CQG WebSocket socket (1) \| Connecting to IP: 208.48.16.35. \| 2020-02-27 12:14:10.430 CQG WebSocket \| Opening WebSocket. \| 2020-02-27 12:14:10.477 CQG WebSocket \| Sending WebSocket handshake. \| 2020-02-27 12:14:10.477 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2020-02-27 12:14:10.673 CQG WebSocket \| Server header \| Connection: upgrade \| 2020-02-27 12:14:10.673 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: /PkRyMI9F7jXT73rJRWRxZNu+7I= \| 2020-02-27 12:14:10.673 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2020-02-27 12:14:10.673 CQG WebSocket \| Server header \| Upgrade: websocket \| 2020-02-27 12:14:10.673 CQG WebSocket \| Server header \| \| 2020-02-27 12:14:10.673 CQG WebSocket \| Web socket state is now open. \| 2020-02-27 12:14:10.673 CQG WebAPI \| WebSocket connected. \| 2020-02-27 12:14:10.673 CQG WebAPI \| Sending market data logon message. \| 2020-02-27 12:14:10.673 CQG WebAPI \| Base Time: 2020-02-16T17:14:24. 2020-02-16 17:14:24 \| 2020-02-27 12:14:10.834 CQG WebAPI \| Logon successful. Session Token = FDjtkX84rcM1XktA28Zm1DWycIy5jZn6vgkNd/ffRsguOrehOEEo6ycnbVwdudkyrR2942Qh+t3 \| 2020-02-27 12:14:10.834 CQG WebAPI \| Connected to data and trading server. \| 2020-02-27 12:14:10.834 Triggering next historical data download in queue. \| 2020-02-27 12:14:10.837 Triggering next historical data download in queue. \| 2020-02-27 12:14:10.837 Triggering next historical data download in queue. \| 2020-02-27 12:14:10.837 Triggering next historical data download in queue. \| 2020-02-27 12:14:10.837 Mapping F.US.EPU19 to ESU19. Service code: cme \| 2020-02-27 12:14:10.837 SC Data - All Services \| Starting real-time market data updates for: F.US.EPU19 (ESU19). ID: 1 Service code: cme \| 2020-02-27 12:14:10.839 SC Data - All Services \| Connecting to the server ds22.sierracharts.com. Port 443 \| 2020-02-27 12:14:10.839 CQG WebAPI \| Sending symbol resolution request for F.US.EPU19. ID: 559088 \| 2020-02-27 12:14:10.839 SC Data - All Services \| Requesting security definition data for: F.US.EPU19 (ESU19). ID: 1 \| 2020-02-27 12:14:10.839 DTC Client socket (2) \| Creating socket. \| 2020-02-27 12:14:10.839 DTC Client socket (2) \| Connecting to IP: 208.185.224.129. \| 2020-02-27 12:14:10.839 CQG WebAPI \| Sending Trade Accounts request message. \| 2020-02-27 12:14:10.840 Mapping F.US.ENQH20 to NQH20. Service code: cme \| 2020-02-27 12:14:10.844 SC Data - All Services \| Starting real-time market data updates for: F.US.ENQH20 (NQH20). ID: 2 Service code: cme \| 2020-02-27 12:14:10.844 CQG WebAPI \| Sending symbol resolution request for F.US.ENQH20. ID: 559090 \| 2020-02-27 12:14:10.844 SC Data - All Services \| Requesting security definition data for: F.US.ENQH20 (NQH20). ID: 2 \| 2020-02-27 12:14:10.844 Requesting market depth updates for: F.US.ENQH20 if supported. \| 2020-02-27 12:14:10.844 Separate subscription for market depth updates not supported. F.US.ENQH20 \| 2020-02-27 12:14:10.844 Added historical Intraday data request for F.US.ENQH20 to the queue. \| 2020-02-27 12:14:10.844 Intraday data recording state for symbol F.US.ENQH20 is set to download 'Pending'. \| 2020-02-27 12:14:10.844 Triggering next historical data download in queue. \| 2020-02-27 12:14:10.844 Delaying start of download for F.US.ENQH20 \| 2020-02-27 12:14:10.872 CQG WebAPI \| Received symbol resolution report for symbol F.US.ENQH20. Search Symbol: F.US.ENQH20. Request ID: 559090. Contract ID: 1. \| 2020-02-27 12:14:10.961 CQG WebAPI \| Contract metadata: contract_id: 1 contract_symbol: "F.US.ENQH20" correct_price_scale: 0.25 display_price_scale: 2 description: "E-mini NASDAQ-100: March 2020" title: "ENQH20" tick_size: 0.25 currency: "USD" tick_value: 5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 instrument_group_name: "F.US.ENQ" session_info_id: 253 mic: "GLBX" short_instrument_group_name: "ENQ" instrument_group_description: "E-mini NASDAQ-100" dialect_id: "0" country_code: "US" 31: "$20 Index Points" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "E-mini NASDAQ-100: March 2020" 44: "CME GLOBEX" 47: 1 49: 0x40ac200000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:10.961 CQG WebAPI \| Brokerage name: AMP. Account Name: 118374 \| 2020-02-27 12:14:10.961 CQG WebAPI \| Sending collateral subscribe request. \| 2020-02-27 12:14:10.961 CQG WebAPI \| Received message: Requested symbol was not found. \| 2020-02-27 12:14:10.961 Symbol Error - F.US.EPU19 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2020-02-27 12:14:10.961 SC Data - All Services \| Connected to server. \| 2020-02-27 12:14:10.961 SC Data - All Services \| Starting socket receive thread. \| 2020-02-27 12:14:10.961 SC Data - All Services \| Sending encoding request to server: Binary VLS \| 2020-02-27 12:14:10.961 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2020-02-27 12:14:11.066 SC Data - All Services \| Sending logon request message. \| 2020-02-27 12:14:11.066 Mapping F.US.EPZ19 to ESZ19. Service code: cme \| 2020-02-27 12:14:11.067 SC Data - All Services \| Starting real-time market data updates for: F.US.EPZ19 (ESZ19). ID: 3 Service code: cme \| 2020-02-27 12:14:11.068 CQG WebAPI \| Sending symbol resolution request for F.US.EPZ19. ID: 559092 \| 2020-02-27 12:14:11.068 SC Data - All Services \| Requesting security definition data for: F.US.EPZ19 (ESZ19). ID: 3 \| 2020-02-27 12:14:11.068 Requesting market depth updates for: F.US.EPZ19 if supported. \| 2020-02-27 12:14:11.068 Separate subscription for market depth updates not supported. F.US.EPZ19 \| 2020-02-27 12:14:11.068 Added historical Intraday data request for F.US.EPZ19 to the queue. \| 2020-02-27 12:14:11.068 Intraday data recording state for symbol F.US.EPZ19 is set to download 'Pending'. \| 2020-02-27 12:14:11.068 Triggering next historical data download in queue. \| 2020-02-27 12:14:11.068 Mapping F.US.EPH20 to ESH20. Service code: cme \| 2020-02-27 12:14:11.068 SC Data - All Services \| Starting real-time market data updates for: F.US.EPH20 (ESH20). ID: 4 Service code: cme \| 2020-02-27 12:14:11.069 CQG WebAPI \| Sending symbol resolution request for F.US.EPH20. ID: 559093 \| 2020-02-27 12:14:11.069 SC Data - All Services \| Requesting security definition data for: F.US.EPH20 (ESH20). ID: 4 \| 2020-02-27 12:14:11.069 Requesting market depth updates for: F.US.EPH20 if supported. \| 2020-02-27 12:14:11.069 Separate subscription for market depth updates not supported. F.US.EPH20 \| 2020-02-27 12:14:11.069 Added historical Intraday data request for F.US.EPH20 to the queue. \| 2020-02-27 12:14:11.069 Intraday data recording state for symbol F.US.EPH20 is set to download 'Pending'. \| 2020-02-27 12:14:11.069 Triggering next historical data download in queue. \| 2020-02-27 12:14:11.069 Mapping F.US.RTYH20 to RTYH20. Service code: cme \| 2020-02-27 12:14:11.106 SC Data - All Services \| Starting real-time market data updates for: F.US.RTYH20 (RTYH20). ID: 5 Service code: cme \| 2020-02-27 12:14:11.106 CQG WebAPI \| Sending symbol resolution request for F.US.RTYH20. ID: 559094 \| 2020-02-27 12:14:11.106 SC Data - All Services \| Requesting security definition data for: F.US.RTYH20 (RTYH20). ID: 5 \| 2020-02-27 12:14:11.106 Mapping F.US.YMH20 to YMH20. Service code: cbot \| 2020-02-27 12:14:11.106 SC Data - All Services \| Starting real-time market data updates for: F.US.YMH20 (YMH20). ID: 6 Service code: cbot \| 2020-02-27 12:14:11.106 CQG WebAPI \| Sending symbol resolution request for F.US.YMH20. ID: 559095 \| 2020-02-27 12:14:11.106 SC Data - All Services \| Requesting security definition data for: F.US.YMH20 (YMH20). ID: 6 \| 2020-02-27 12:14:11.106 CQG WebAPI \| Starting real-time market data updates for: Micros. ID: 7 Service code: equities.us \| 2020-02-27 12:14:11.107 CQG WebAPI \| Sending symbol resolution request for Micros. ID: 559096 \| 2020-02-27 12:14:11.108 CQG WebAPI \| Requesting security definition data for: Micros. ID: 7 \| 2020-02-27 12:14:11.108 Mapping F.US.MESH20 to MESH20. Service code: cme \| 2020-02-27 12:14:11.108 SC Data - All Services \| Starting real-time market data updates for: F.US.MESH20 (MESH20). ID: 8 Service code: cme \| 2020-02-27 12:14:11.108 CQG WebAPI \| Sending symbol resolution request for F.US.MESH20. ID: 559097 \| 2020-02-27 12:14:11.108 SC Data - All Services \| Requesting security definition data for: F.US.MESH20 (MESH20). ID: 8 \| 2020-02-27 12:14:11.108 Mapping F.US.M2KH20 to M2KH20. Service code: cme \| 2020-02-27 12:14:11.108 SC Data - All Services \| Starting real-time market data updates for: F.US.M2KH20 (M2KH20). ID: 9 Service code: cme \| 2020-02-27 12:14:11.108 CQG WebAPI \| Sending symbol resolution request for F.US.M2KH20. ID: 559098 \| 2020-02-27 12:14:11.108 SC Data - All Services \| Requesting security definition data for: F.US.M2KH20 (M2KH20). ID: 9 \| 2020-02-27 12:14:11.108 Mapping F.US.MNQH20 to MNQH20. Service code: cme \| 2020-02-27 12:14:11.108 SC Data - All Services \| Starting real-time market data updates for: F.US.MNQH20 (MNQH20). ID: 10 Service code: cme \| 2020-02-27 12:14:11.108 CQG WebAPI \| Sending symbol resolution request for F.US.MNQH20. ID: 559099 \| 2020-02-27 12:14:11.108 SC Data - All Services \| Requesting security definition data for: F.US.MNQH20 (MNQH20). ID: 10 \| 2020-02-27 12:14:11.108 Mapping F.US.MYMH20 to MYMH20. Service code: cbot \| 2020-02-27 12:14:11.108 SC Data - All Services \| Starting real-time market data updates for: F.US.MYMH20 (MYMH20). ID: 11 Service code: cbot \| 2020-02-27 12:14:11.108 CQG WebAPI \| Sending symbol resolution request for F.US.MYMH20. ID: 559100 \| 2020-02-27 12:14:11.108 SC Data - All Services \| Requesting security definition data for: F.US.MYMH20 (MYMH20). ID: 11 \| 2020-02-27 12:14:11.108 Mapping F.US.ZCEK20 to ZCK20. Service code: cbot \| 2020-02-27 12:14:11.108 SC Data - All Services \| Starting real-time market data updates for: F.US.ZCEK20 (ZCK20). ID: 12 Service code: cbot \| 2020-02-27 12:14:11.108 CQG WebAPI \| Sending symbol resolution request for F.US.ZCEK20. ID: 559101 \| 2020-02-27 12:14:11.108 SC Data - All Services \| Requesting security definition data for: F.US.ZCEK20 (ZCK20). ID: 12 \| 2020-02-27 12:14:11.108 CQG WebAPI \| Starting real-time market data updates for: F.US.GCN19. ID: 13 \| 2020-02-27 12:14:11.109 CQG WebAPI \| Sending symbol resolution request for F.US.GCN19. ID: 559102 \| 2020-02-27 12:14:11.109 CQG WebAPI \| Requesting security definition data for: F.US.GCN19. ID: 13 \| 2020-02-27 12:14:11.109 Mapping F.US.CLEJ20 to CLJ20. Service code: nymex \| 2020-02-27 12:14:11.110 SC Data - All Services \| Starting real-time market data updates for: F.US.CLEJ20 (CLJ20). ID: 14 Service code: nymex \| 2020-02-27 12:14:11.110 CQG WebAPI \| Sending symbol resolution request for F.US.CLEJ20. ID: 559103 \| 2020-02-27 12:14:11.110 SC Data - All Services \| Requesting security definition data for: F.US.CLEJ20 (CLJ20). ID: 14 \| 2020-02-27 12:14:11.110 Mapping F.US.USAH20 to ZBH20. Service code: cbot \| 2020-02-27 12:14:11.110 SC Data - All Services \| Starting real-time market data updates for: F.US.USAH20 (ZBH20). ID: 15 Service code: cbot \| 2020-02-27 12:14:11.110 CQG WebAPI \| Sending symbol resolution request for F.US.USAH20. ID: 559104 \| 2020-02-27 12:14:11.110 SC Data - All Services \| Requesting security definition data for: F.US.USAH20 (ZBH20). ID: 15 \| 2020-02-27 12:14:11.110 Mapping F.US.FVAH20 to ZFH20. Service code: cbot \| 2020-02-27 12:14:11.110 SC Data - All Services \| Starting real-time market data updates for: F.US.FVAH20 (ZFH20). ID: 16 Service code: cbot \| 2020-02-27 12:14:11.110 CQG WebAPI \| Sending symbol resolution request for F.US.FVAH20. ID: 559105 \| 2020-02-27 12:14:11.110 SC Data - All Services \| Requesting security definition data for: F.US.FVAH20 (ZFH20). ID: 16 \| 2020-02-27 12:14:11.110 Mapping F.US.TYAH20 to ZNH20. Service code: cbot \| 2020-02-27 12:14:11.110 SC Data - All Services \| Starting real-time market data updates for: F.US.TYAH20 (ZNH20). ID: 17 Service code: cbot \| 2020-02-27 12:14:11.110 CQG WebAPI \| Sending symbol resolution request for F.US.TYAH20. ID: 559106 \| 2020-02-27 12:14:11.110 SC Data - All Services \| Requesting security definition data for: F.US.TYAH20 (ZNH20). ID: 17 \| 2020-02-27 12:14:11.110 CQG WebAPI \| Starting real-time market data updates for: F.US.ZNH20. ID: 18 \| 2020-02-27 12:14:11.112 CQG WebAPI \| Sending symbol resolution request for F.US.ZNH20. ID: 559107 \| 2020-02-27 12:14:11.112 CQG WebAPI \| Requesting security definition data for: F.US.ZNH20. ID: 18 \| 2020-02-27 12:14:11.112 Mapping F.US.NQGH20 to QGH20. Service code: nymex \| 2020-02-27 12:14:11.112 SC Data - All Services \| Starting real-time market data updates for: F.US.NQGH20 (QGH20). ID: 19 Service code: nymex \| 2020-02-27 12:14:11.113 CQG WebAPI \| Sending symbol resolution request for F.US.NQGH20. ID: 559108 \| 2020-02-27 12:14:11.113 SC Data - All Services \| Requesting security definition data for: F.US.NQGH20 (QGH20). ID: 19 \| 2020-02-27 12:14:11.113 CQG WebAPI \| Starting real-time market data updates for: BONDS. ID: 20 Service code: equities.us \| 2020-02-27 12:14:11.116 CQG WebAPI \| Sending symbol resolution request for BONDS. ID: 559109 \| 2020-02-27 12:14:11.116 CQG WebAPI \| Requesting security definition data for: BONDS. ID: 20 \| 2020-02-27 12:14:11.116 Mapping F.US.ULAH20 to UBH20. Service code: cbot \| 2020-02-27 12:14:11.116 SC Data - All Services \| Starting real-time market data updates for: F.US.ULAH20 (UBH20). ID: 21 Service code: cbot \| 2020-02-27 12:14:11.116 CQG WebAPI \| Sending symbol resolution request for F.US.ULAH20. ID: 559110 \| 2020-02-27 12:14:11.116 SC Data - All Services \| Requesting security definition data for: F.US.ULAH20 (UBH20). ID: 21 \| 2020-02-27 12:14:11.116 Mapping F.US.PAEM20 to PAM20. Service code: nymex \| 2020-02-27 12:14:11.116 SC Data - All Services \| Starting real-time market data updates for: F.US.PAEM20 (PAM20). ID: 22 Service code: nymex \| 2020-02-27 12:14:11.116 CQG WebAPI \| Sending symbol resolution request for F.US.PAEM20. ID: 559111 \| 2020-02-27 12:14:11.116 SC Data - All Services \| Requesting security definition data for: F.US.PAEM20 (PAM20). ID: 22 \| 2020-02-27 12:14:11.116 CQG WebAPI \| Received symbol resolution report for symbol F.US.EPH20. Search Symbol: F.US.EPH20. Request ID: 559093. Contract ID: 2. \| 2020-02-27 12:14:11.116 CQG WebAPI \| Contract metadata: contract_id: 2 contract_symbol: "F.US.EPH20" correct_price_scale: 0.25 display_price_scale: 2 description: "E-Mini S&P 500: March 2020" title: "EPH20" tick_size: 0.25 currency: "USD" tick_value: 12.5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 instrument_group_name: "F.US.EP" session_info_id: 206 mic: "GLBX" short_instrument_group_name: "EP" instrument_group_description: "E-Mini S&P 500" dialect_id: "0" country_code: "US" 31: "50 x S&P 500 Index" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "E-Mini S&P 500: March 2020" 44: "CME GLOBEX" 47: 1 49: 0x40b89c0000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.116 CQG WebAPI \| Received message: Requested symbol was not found. \| 2020-02-27 12:14:11.136 Symbol Error - F.US.EPZ19 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2020-02-27 12:14:11.136 CQG WebAPI \| Received symbol resolution report for symbol F.US.RTYH20. Search Symbol: F.US.RTYH20. Request ID: 559094. Contract ID: 3. \| 2020-02-27 12:14:11.153 CQG WebAPI \| Contract metadata: contract_id: 3 contract_symbol: "F.US.RTYH20" correct_price_scale: 0.1 display_price_scale: 2 description: "E-mini Russell 2000: March 2020" title: "RTYH20" tick_size: 0.1 currency: "USD" tick_value: 5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 instrument_group_name: "F.US.RTY" session_info_id: 1128665 mic: "GLBX" short_instrument_group_name: "RTY" instrument_group_description: "E-mini Russell 2000" dialect_id: "0" country_code: "US" 31: "50 x Russell 2000 Index" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43 { 8: 0x6e696d2d 13: 0x6c6c657373755220 4: 50 6: 48 6: 58 4: 77 12: 0x3032303220686372 } 44: "CME GLOBEX" 47: 1 49: 0x40b0680000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.153 CQG WebAPI \| Received symbol resolution report for symbol F.US.YMH20. Search Symbol: F.US.YMH20. Request ID: 559095. Contract ID: 4. \| 2020-02-27 12:14:11.163 CQG WebAPI \| Contract metadata: contract_id: 4 contract_symbol: "F.US.YMH20" correct_price_scale: 1 display_price_scale: 0 description: "E-mini Dow ($5): March 2020" title: "YMH20" tick_size: 1 currency: "USD" tick_value: 5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 instrument_group_name: "F.US.YM" session_info_id: 1832 mic: "XCBT" short_instrument_group_name: "YM" instrument_group_description: "E-mini Dow ($5)" dialect_id: "0" country_code: "US" 31: "$5 x Dow Jones Industrials Index" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "E-mini Dow ($5): March 2020" 44: "CHICAGO BOARD OF TRADE" 47: 1 49: 0x40ae140000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.163 CQG WebAPI \| Received symbol resolution report for symbol F.US.MESH20. Search Symbol: F.US.MESH20. Request ID: 559097. Contract ID: 5. \| 2020-02-27 12:14:11.163 CQG WebAPI \| Contract metadata: contract_id: 5 contract_symbol: "F.US.MESH20" correct_price_scale: 0.25 display_price_scale: 2 description: "Micro E-mini S&P 500 ($5): March 2020" title: "MESH20" tick_size: 0.25 currency: "USD" tick_value: 1.25 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 instrument_group_name: "F.US.MES" session_info_id: 1132596 mic: "GLBX" short_instrument_group_name: "MES" instrument_group_description: "Micro E-mini S&P 500 ($5)" dialect_id: "0" country_code: "US" 31: "$5 x S&P 500 Index" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Micro E-mini S&P 500: March 2020" 44: "CME GLOBEX" 47: 1 49: 0x4084a00000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.163 CQG WebAPI \| Received symbol resolution report for symbol F.US.M2KH20. Search Symbol: F.US.M2KH20. Request ID: 559098. Contract ID: 6. \| 2020-02-27 12:14:11.163 CQG WebAPI \| Contract metadata: contract_id: 6 contract_symbol: "F.US.M2KH20" correct_price_scale: 0.1 display_price_scale: 2 description: "Micro E-mini Russell 2000 ($5): March 2020" title: "M2KH20" tick_size: 0.1 currency: "USD" tick_value: 0.5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 instrument_group_name: "F.US.M2K" session_info_id: 1132686 mic: "GLBX" short_instrument_group_name: "M2K" instrument_group_description: "Micro E-mini Russell 2000 ($5)" dialect_id: "0" country_code: "US" 31: "$5 x Russell 2000 Index" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Micro E-mini Russell 2000: March 2020" 44: "CME GLOBEX" 47: 1 49: 0x40b0680000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.163 CQG WebAPI \| Received symbol resolution report for symbol F.US.MNQH20. Search Symbol: F.US.MNQH20. Request ID: 559099. Contract ID: 7. \| 2020-02-27 12:14:11.163 CQG WebAPI \| Contract metadata: contract_id: 7 contract_symbol: "F.US.MNQH20" correct_price_scale: 0.25 display_price_scale: 2 description: "Micro E-mini Nasdaq-100 ($2): March 2020" title: "MNQH20" tick_size: 0.25 currency: "USD" tick_value: 0.5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 instrument_group_name: "F.US.MNQ" session_info_id: 1132598 mic: "GLBX" short_instrument_group_name: "MNQ" instrument_group_description: "Micro E-mini Nasdaq-100 ($2)" dialect_id: "0" country_code: "US" 31: "$2 X Nasdaq-100 Index" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Micro E-mini Nasdaq-100: March 2020" 44: "CME GLOBEX" 47: 1 49: 0x40ac200000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.163 CQG WebAPI \| Received symbol resolution report for symbol F.US.MYMH20. Search Symbol: F.US.MYMH20. Request ID: 559100. Contract ID: 8. \| 2020-02-27 12:14:11.163 CQG WebAPI \| Contract metadata: contract_id: 8 contract_symbol: "F.US.MYMH20" correct_price_scale: 1 display_price_scale: 0 description: "Micro E-mini Dow $0.50: March 2020" title: "MYMH20" tick_size: 1 currency: "USD" tick_value: 0.5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 instrument_group_name: "F.US.MYM" session_info_id: 1132706 mic: "XCBT" short_instrument_group_name: "MYM" instrument_group_description: "Micro E-mini Dow $0.50" dialect_id: "0" country_code: "US" 31: "$0.50 x Dow Jones Industrial Index" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Micro E-mini Dow $0.50: March 2020" 44: "CHICAGO BOARD OF TRADE" 47: 1 49: 0x40ae140000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.163 CQG WebAPI \| Received symbol resolution report for symbol F.US.ZCEK20. Search Symbol: F.US.ZCEK20. Request ID: 559101. Contract ID: 9. \| 2020-02-27 12:14:11.163 CQG WebAPI \| Contract metadata: contract_id: 9 contract_symbol: "F.US.ZCEK20" correct_price_scale: 0.25 display_price_scale: 103 description: "Corn (Globex): May 2020" title: "ZCEK20" tick_size: 0.25 currency: "USD" tick_value: 12.5 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 7541136000 first_notice_date: 6331536000 instrument_group_name: "F.US.ZCE" session_info_id: 109 mic: "XCBT" short_instrument_group_name: "ZCE" instrument_group_description: "Corn (Globex)" dialect_id: "0" country_code: "US" 31: "5000 Bushels" 32: 1 33: 0 34: "K20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Corn (Globex): May 2020" 44: "CHICAGO BOARD OF TRADE" 47: 1 49: 0x408c200000000000 50 { 1: 10 2: 6 } 51 { 1: "Bushels" 2: "Bushels" } 55: 0 56: 5 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.164 CQG WebAPI \| Received symbol resolution report for symbol F.US.CLEJ20. Search Symbol: F.US.CLEJ20. Request ID: 559103. Contract ID: 10. \| 2020-02-27 12:14:11.164 CQG WebAPI \| Contract metadata: contract_id: 10 contract_symbol: "F.US.CLEJ20" correct_price_scale: 0.01 display_price_scale: 2 description: "Crude Light (Globex): April 2020" title: "CLEJ20" tick_size: 0.01 currency: "USD" tick_value: 10 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 first_notice_date: 3134736000 instrument_group_name: "F.US.CLE" session_info_id: 4768 mic: "XNYM" short_instrument_group_name: "CLE" instrument_group_description: "Crude Light (Globex)" dialect_id: "0" country_code: "US" 31: "1000 Barrels" 32: 1 33: 0 34: "J20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Crude Light (Globex): April 2020" 44: "NEW YORK MERCANTILE EXCHANGE" 47: 1 49: 0x40a0680000000000 50 { 1: 2 2: 6 } 51 { 1: "Barrels" 2: "Barrels" } 55: 0 56: 4 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.164 CQG WebAPI \| Received symbol resolution report for symbol F.US.USAH20. Search Symbol: F.US.USAH20. Request ID: 559104. Contract ID: 11. \| 2020-02-27 12:14:11.164 CQG WebAPI \| Contract metadata: contract_id: 11 contract_symbol: "F.US.USAH20" correct_price_scale: 0.03125 display_price_scale: 201 description: "30yr US Treasury Bonds (Globex): March 2020" title: "USAH20" tick_size: 0.03125 currency: "USD" tick_value: 31.25 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 first_notice_date: 974736000 instrument_group_name: "F.US.USA" session_info_id: 20 mic: "XCBT" short_instrument_group_name: "USA" instrument_group_description: "30yr US Treasury Bonds (Globex)" dialect_id: "0" country_code: "US" 31: "100,000 U.S. Dollars" 32: 1 33: 0 34: "H20" 35: 1 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "30yr US Treasury Bonds (Globex): March 2020" 44: "CHICAGO BOARD OF TRADE" 47: 1 49: 0x40b1300000000000 55: 0 56: 3 58: 0 60: 0 61: 1 \| 2020-02-27 12:14:11.164 CQG WebAPI \| Received symbol resolution report for symbol F.US.FVAH20. Search Symbol: F.US.FVAH20. Request ID: 559105. Contract ID: 12. \| 2020-02-27 12:14:11.164 CQG WebAPI \| Contract metadata: contract_id: 12 contract_symbol: "F.US.FVAH20" correct_price_scale: 0.0078125 display_price_scale: 202 description: "5yr US Treasury Notes (Globex): March 2020" title: "FVAH20" tick_size: 0.0078125 currency: "USD" tick_value: 7.8125 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 3739536000 first_notice_date: 974736000 instrument_group_name: "F.US.FVA" session_info_id: 702 mic: "XCBT" short_instrument_group_name: "FVA" instrument_group_description: "5yr US Treasury Notes (Globex)" dialect_id: "0" country_code: "US" 31: "$100,000 face value US T-notes" 32: 1 33: 0 34: "H20" 35: 1 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "5yr US Treasury Notes (Globex): March 2020" 44: "CHICAGO BOARD OF TRADE" 47: 1 49: 0x408a900000000000 55: 0 56: 3 58: 0 60: 0 61: 1 \| 2020-02-27 12:14:11.164 CQG WebAPI \| Received symbol resolution report for symbol F.US.TYAH20. Search Symbol: F.US.TYAH20. Request ID: 559106. Contract ID: 13. \| 2020-02-27 12:14:11.164 CQG WebAPI \| Contract metadata: contract_id: 13 contract_symbol: "F.US.TYAH20" correct_price_scale: 0.015625 display_price_scale: 201 description: "10yr US Treasury Notes (Globex): March 2020" title: "TYAH20" tick_size: 0.015625 currency: "USD" tick_value: 15.625 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 first_notice_date: 974736000 instrument_group_name: "F.US.TYA" session_info_id: 267 mic: "XCBT" short_instrument_group_name: "TYA" instrument_group_description: "10yr US Treasury Notes (Globex)" dialect_id: "0" country_code: "US" 31: "$100,000 face value US T-notes" 32: 1 33: 0 34: "H20" 35: 1 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "10yr US Treasury Notes (Globex): March 2020" 44: "CHICAGO BOARD OF TRADE" 47: 1 49: 0x4095180000000000 55: 0 56: 3 58: 0 60: 0 61: 1 \| 2020-02-27 12:14:11.164 CQG WebAPI \| Received symbol resolution report for symbol F.US.ZNH20. Search Symbol: F.US.ZNH20. Request ID: 559107. Contract ID: 14. \| 2020-02-27 12:14:11.164 CQG WebAPI \| Contract metadata: contract_id: 14 contract_symbol: "F.US.ZNH20" correct_price_scale: 5 display_price_scale: 0 description: "Nikkei 225 Index (SGX): March 2020" title: "ZNH20" tick_size: 5 currency: "JPY" tick_value: 2500 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2097936000 instrument_group_name: "F.US.ZN" session_info_id: 19 mic: "XSIM" delay: 600000 short_instrument_group_name: "ZN" instrument_group_description: "Nikkei 225 Index (SGX)" dialect_id: "0" country_code: "US" 31: "JPY 500 X Nikkei 225 Index Futures Price" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Nikkei 225 Index (SGX): March 2020" 44: "SINGAPORE EXCHANGE DERIVATIVES CLEARING LIMITED" 47: 1 49: 0x4107318000000000 55: 0 56: 3 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.164 CQG WebAPI \| Requesting market data for F.US.ZNH20 \| 2020-02-27 12:14:11.164 CQG WebAPI \| Received symbol resolution report for symbol F.US.NQGH20. Search Symbol: F.US.NQGH20. Request ID: 559108. Contract ID: 15. \| 2020-02-27 12:14:11.184 CQG WebAPI \| Contract metadata: contract_id: 15 contract_symbol: "F.US.NQGH20" correct_price_scale: 0.001 display_price_scale: 3 description: "E-Mini Natural Gas: March 2020" title: "NQGH20" tick_size: 0.005 currency: "USD" tick_value: 12.5 cfi_code: "FXXXXX" is_most_active: false last_trading_date: 715536000 instrument_group_name: "F.US.NQG" session_info_id: 1913 mic: "XNYM" short_instrument_group_name: "NQG" instrument_group_description: "E-Mini Natural Gas" dialect_id: "0" country_code: "US" 31: "2,500 MM BTU" 32: 1 33: 0 34: "H20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "E-Mini Natural Gas: March 2020" 44: "NEW YORK MERCANTILE EXCHANGE" 47: 1 49: 0x408c880000000000 55: 0 56: 3 58: 1 60: 0 61: 0 \| 2020-02-27 12:14:11.184 CQG WebAPI \| Received message: Requested symbol was not found. \| 2020-02-27 12:14:11.186 Symbol Error - Micros is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2020-02-27 12:14:11.186 CQG WebAPI \| Received message: Requested symbol was not found. \| 2020-02-27 12:14:11.186 Symbol Error - F.US.GCN19 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2020-02-27 12:14:11.186 CQG WebAPI \| Received message: Requested symbol was not found. \| 2020-02-27 12:14:11.186 Symbol Error - BONDS is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2020-02-27 12:14:11.186 CQG WebAPI \| Received symbol resolution report for symbol F.US.ULAH20. Search Symbol: F.US.ULAH20. Request ID: 559110. Contract ID: 16. \| 2020-02-27 12:14:11.209 CQG WebAPI \| Contract metadata: contract_id: 16 contract_symbol: "F.US.ULAH20" correct_price_scale: 0.03125 display_price_scale: 201 description: "Ultra T-Bond (Globex): March 2020" title: "ULAH20" tick_size: 0.03125 currency: "USD" tick_value: 31.25 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 2789136000 first_notice_date: 974736000 instrument_group_name: "F.US.ULA" session_info_id: 808296 mic: "XCBT" short_instrument_group_name: "ULA" instrument_group_description: "Ultra T-Bond (Globex)" dialect_id: "0" country_code: "US" 31: "100,000 U.S. Dollars" 32: 1 33: 0 34: "H20" 35: 1 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Ultra T-Bond (Globex): March 2020" 44: "CHICAGO BOARD OF TRADE" 47: 1 49: 0x40a5180000000000 55: 0 56: 3 58: 0 60: 0 61: 1 \| 2020-02-27 12:14:11.209 CQG WebAPI \| Received symbol resolution report for symbol F.US.PAEM20. Search Symbol: F.US.PAEM20. Request ID: 559111. Contract ID: 17. \| 2020-02-27 12:14:11.209 CQG WebAPI \| Contract metadata: contract_id: 17 contract_symbol: "F.US.PAEM20" correct_price_scale: 0.1 display_price_scale: 2 description: "Palladium (Globex): June 2020" title: "PAEM20" tick_size: 0.1 currency: "USD" tick_value: 10 cfi_code: "FXXXXX" is_most_active: true last_trading_date: 11256336000 first_notice_date: 8837136000 instrument_group_name: "F.US.PAE" session_info_id: 4783 mic: "XNYM" short_instrument_group_name: "PAE" instrument_group_description: "Palladium (Globex)" dialect_id: "0" country_code: "US" 31: "100 Troy ounces" 32: 1 33: 0 34: "M20" 35: 0 40 { 1: 2 2: 0 } 41: 0 42 { 1: 2 2: 0 } 43: "Palladium (Globex): June 2020" 44: "NEW YORK MERCANTILE EXCHANGE" 47: 1 49: 0x40cfa40000000000 55: 0 56: 6 58: 0 60: 0 61: 0 \| 2020-02-27 12:14:11.209 CQG WebAPI \| Market data subscription for F.US.ZNH20 was unsuccessful. Text: Real-time data for instrument F.US.ZN (corresponding to ID = 14) are not allowed. \| 2020-02-27 12:14:11.262 Symbol Error - F.US.ZNH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ZN (corresponding to ID = 14) are not allowed. \| 2020-02-27 12:14:11.262 SC Data - All Services \| Received logon response. \| 2020-02-27 12:14:11.649 SC Data - All Services \| Server Name: SC Realtime Server. \| 2020-02-27 12:14:11.649 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Successfully connected. \| 2020-02-27 12:14:11.649 SC Data - All Services \| Trading is not supported. \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.CLEJ20 -> CLJ20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.ENQH20 -> NQH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPH20 -> ESH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPU19 -> ESU19 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPZ19 -> ESZ19 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.FVAH20 -> ZFH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.M2KH20 -> M2KH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MESH20 -> MESH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MNQH20 -> MNQH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MYMH20 -> MYMH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.NQGH20 -> QGH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.PAEM20 -> PAM20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.RTYH20 -> RTYH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.TYAH20 -> ZNH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.ULAH20 -> UBH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.USAH20 -> ZBH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.YMH20 -> YMH20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.ZCEK20 -> ZCK20 \| 2020-02-27 12:14:11.649 SC Data - All Services \| Clearing market depth for F.US.ENQH20. \| 2020-02-27 12:14:11.820 Opened cached Depth file: C:\Users\Harrison\Desktop\SierraChart\Data\MarketDepthData\F.US.ENQH20.2020-02-27.depth \| 2020-02-27 12:14:11.820 SC Data - All Services \| Received security definition for symbol F.US.CLEJ20 \| 2020-02-27 12:14:11.820 SC Data - All Services \| Received security definition for symbol F.US.ENQH20 \| 2020-02-27 12:14:11.820 SC Data - All Services \| Clearing market depth for F.US.EPH20. \| 2020-02-27 12:14:11.820 SC Data - All Services \| Received security definition for symbol F.US.EPH20 \| 2020-02-27 12:14:11.820 Opened cached Depth file: C:\Users\Harrison\Desktop\SierraChart\Data\MarketDepthData\F.US.EPH20.2020-02-27.depth \| 2020-02-27 12:14:11.820 Opened cached Depth file: C:\Users\Harrison\Desktop\SierraChart\Data\MarketDepthData\F.US.EPZ19.2020-02-27.depth \| 2020-02-27 12:14:11.820 SC Data - All Services \| Real-time data for symbol F.US.EPU19 is currently unavailable. \| 2020-02-27 12:14:11.820 SC Data - All Services \| Received security definition for symbol F.US.EPU19 \| 2020-02-27 12:14:11.820 SC Data - All Services \| Real-time data for symbol F.US.EPZ19 is currently unavailable. \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.EPZ19 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.FVAH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.M2KH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.MESH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.MNQH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.MYMH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.NQGH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.PAEM20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.RTYH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.TYAH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.ULAH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.USAH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.YMH20 \| 2020-02-27 12:14:11.821 SC Data - All Services \| Received security definition for symbol F.US.ZCEK20 \| 2020-02-27 12:14:11.821 CQG WebAPI \| Sending positions subscribe request. RequestID: 559112 \| 2020-02-27 12:14:15.952 CQG WebAPI \| Sending orders subscribe request. RequestID=559113 \| 2020-02-27 12:14:15.952 HD Request # 13 \| Downloading Intraday chart data for F.US.ENQH20 to the file F.US.ENQH20.scid. Service: cme \| 2020-02-27 12:14:16.185 HD Request # 13 \| Download start date-time: 2020-02-27 12:14:05.000 \| 2020-02-27 12:14:16.186 HD Request # 13 \| Using server: ds23.sierracharts.com port 10149 \| 2020-02-27 12:14:16.186 Socket (3) \| Creating socket. \| 2020-02-27 12:14:16.186 Socket (3) \| Connecting to IP: 216.1.90.130. \| 2020-02-27 12:14:16.186 HD Request # 13 \| Setting DTC encoding to Binary VLS \| 2020-02-27 12:14:16.267 HD Request # 13 \| Sending historical data logon request message. \| 2020-02-27 12:14:16.267 HD Request # 13 \| Requesting Intraday data. Start date-time: 2020-02-27 12:14:05. Record interval: 0. Symbol: NQH20 \| 2020-02-27 12:14:16.758 HD Request # 13 \| Decompressing data. \| 2020-02-27 12:14:16.795 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2020-02-27 12:14:16.795 Socket (3) \| Socket gracefully closed by remote side. \| 2020-02-27 12:14:16.833 Socket (3) \| Closed. \| 2020-02-27 12:14:16.833 Historical data download thread signaled to stop. \| 2020-02-27 12:14:16.838 HD Request # 13 \| Received 1 record from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.ENQH20 \| 2020-02-27 12:14:16.838 HD Request # 13 \| Receiving Intraday data for F.US.ENQH20 starting at 2020-02-27 12:14:11 \| 2020-02-27 12:14:16.839 HD Request # 13 \| Timestamp of first Intraday data file record written: 2020-02-27 12:14:11 \| 2020-02-27 12:14:16.839 Added 115 Time and Sales records to Intraday data file for F.US.ENQH20 after download. \| 2020-02-27 12:14:16.839 HD Request # 13 \| Completion time: 0s \| 2020-02-27 12:14:16.842 HD Request # 13 \| Intraday data download complete for F.US.ENQH20. Unique request ID: 12 \| 2020-02-27 12:14:16.842 Removed historical data download ID 12 \| 2020-02-27 12:14:16.842 Real-time Intraday chart data file updates started for F.US.ENQH20 \| 2020-02-27 12:14:16.842 Intraday chart data file opened for F.US.ENQH20 \| 2020-02-27 12:14:16.842 Triggering next historical data download in queue. \| 2020-02-27 12:14:16.842 HD Request # 14 \| Downloading Intraday chart data for F.US.EPZ19 to the file F.US.EPZ19.scid. Service: cme \| 2020-02-27 12:14:16.842 HD Request # 14 \| Download start date-time: 2019-12-20 09:29:57.000 \| 2020-02-27 12:14:16.842 HD Request # 14 \| Using server: ds21.sierracharts.com port 10150 \| 2020-02-27 12:14:16.842 Socket (3) \| Creating socket. \| 2020-02-27 12:14:16.842 Socket (3) \| Connecting to IP: 216.1.90.129. \| 2020-02-27 12:14:16.843 HD Request # 14 \| Setting DTC encoding to Binary VLS \| 2020-02-27 12:14:16.919 HD Request # 14 \| Sending historical data logon request message. \| 2020-02-27 12:14:16.919 HD Request # 14 \| Requesting Intraday data. Start date-time: 2019-12-20 09:29:57. Record interval: 0. Symbol: ESZ19 \| 2020-02-27 12:14:17.402 HD Request # 14 \| Decompressing data. \| 2020-02-27 12:14:17.824 HD Request # 14 \| Receiving Intraday data for F.US.EPZ19 starting at 2019-12-20 09:29:57 \| 2020-02-27 12:14:17.824 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2020-02-27 12:14:17.824 Historical data download thread signaled to stop. \| 2020-02-27 12:14:17.827 HD Request # 14 \| Received 1 record from 2019-12-20 09:29:57.000 to 2019-12-20 09:29:57.000 (0.0 seconds) and wrote 0 records for F.US.EPZ19 \| 2020-02-27 12:14:17.827 HD Request # 14 \| Completion time: 1s \| 2020-02-27 12:14:17.827 HD Request # 14 \| Intraday data download complete for F.US.EPZ19. Unique request ID: 13 \| 2020-02-27 12:14:17.827 Removed historical data download ID 13 \| 2020-02-27 12:14:17.827 Real-time Intraday chart data file updates started for F.US.EPZ19 \| 2020-02-27 12:14:17.827 Intraday chart data file opened for F.US.EPZ19 \| 2020-02-27 12:14:17.827 Triggering next historical data download in queue. \| 2020-02-27 12:14:17.827 HD Request # 15 \| Downloading Intraday chart data for F.US.EPH20 to the file F.US.EPH20.scid. Service: cme \| 2020-02-27 12:14:17.827 HD Request # 15 \| Download start date-time: 2020-02-27 12:14:05.000 \| 2020-02-27 12:14:17.828 HD Request # 15 \| Using server: ds23.sierracharts.com port 10149 \| 2020-02-27 12:14:17.828 Socket (4) \| Creating socket. \| 2020-02-27 12:14:17.828 Socket (4) \| Connecting to IP: 216.1.90.130. \| 2020-02-27 12:14:17.828 Socket (3) \| Socket gracefully closed by remote side. \| 2020-02-27 12:14:17.877 Socket (3) \| Closed. \| 2020-02-27 12:14:17.877 HD Request # 15 \| Setting DTC encoding to Binary VLS \| 2020-02-27 12:14:17.942 HD Request # 15 \| Sending historical data logon request message. \| 2020-02-27 12:14:17.942 HD Request # 15 \| Requesting Intraday data. Start date-time: 2020-02-27 12:14:05. Record interval: 0. Symbol: ESH20 \| 2020-02-27 12:14:17.985 HD Request # 15 \| Decompressing data. \| 2020-02-27 12:14:18.042 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2020-02-27 12:14:18.042 Socket (4) \| Socket gracefully closed by remote side. \| 2020-02-27 12:14:18.086 Socket (4) \| Closed. \| 2020-02-27 12:14:18.086 Historical data download thread signaled to stop. \| 2020-02-27 12:14:18.096 HD Request # 15 \| Received 1 record from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.EPH20 \| 2020-02-27 12:14:18.096 HD Request # 15 \| Receiving Intraday data for F.US.EPH20 starting at 2020-02-27 12:14:11 \| 2020-02-27 12:14:18.097 HD Request # 15 \| Timestamp of first Intraday data file record written: 2020-02-27 12:14:11 \| 2020-02-27 12:14:18.097 Added 602 Time and Sales records to Intraday data file for F.US.EPH20 after download. \| 2020-02-27 12:14:18.097 HD Request # 15 \| Completion time: 0s \| 2020-02-27 12:14:18.100 HD Request # 15 \| Intraday data download complete for F.US.EPH20. Unique request ID: 14 \| 2020-02-27 12:14:18.100 Removed historical data download ID 14 \| 2020-02-27 12:14:18.100 Real-time Intraday chart data file updates started for F.US.EPH20 \| 2020-02-27 12:14:18.100 Intraday chart data file opened for F.US.EPH20 \| 2020-02-27 12:14:18.100 Triggering next historical data download in queue. \| 2020-02-27 12:14:18.100 Opened cached Intraday file: C:\Users\Harrison\Desktop\SierraChart\Data\F.US.ENQH20.scid \| 2020-02-27 12:14:21.644 Opened cached Intraday file: C:\Users\Harrison\Desktop\SierraChart\Data\F.US.EPH20.scid \| 2020-02-27 12:14:21.644

[2020-02-27 17:56:42] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We want you to update Sierra Chart to the current version immediately following the instructions here: Software Download: Fast Update You are running an out of date version. And then if you have further problems let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-27 17:57:09

[2020-02-28 00:37:16] #9 [Go To First Post]
User339484 - Posts: 71
I updated it and this is still happening. It only has a few missing candles right when I load sierra charts and it stays there. If I reload the program then the missing candles move closer to the current candle.

[2020-02-28 02:05:20] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Could we call you and look at this with remote assistance? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-03-17 13:34:42] #11 [Go To First Post]
User459170 - Posts: 262
Was this issue resolved? I have the same issue.

[2020-03-17 18:56:04] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes this has been resolved for a long time now. The issue only applied when using the Denali Exchange Data Feed and affected some significantly older versions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-17 18:56:13

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