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Viel Geld in Sierrchart invstiert und jetzt aus !?

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[2020-02-22 14:20:52] #1 [Go To First Post]
tomtr27 - Posts: 22
Hello SC team, For years I have learned and researched your platform and paid for it. Since the new legislation with the derivative tax (Germany) means that for private traders, this was a big blow. And now I have to give up the beloved Sierrachart. Because Rithmic is no longer supported, because that's the only place where we traders from Germany can still trade with TST, Leeloo, SMBCapital, E2T, Oneup, etc. all Rithmic. It is not understandable to me that this was discontinued!? From a technical point of view, it's about the customers, even if it's uncomfortable for your engineers. Ninjatrader, RT, Tradenavigator, etc. certainly have to struggle with it. However, you offer it for educational reasons. Now I am forced to use another platform on Ninjatrader. And I'm expected to be disappointed with this platform and the others are no better. Had to do this because I have enjoyed working with your excellent software for many years. This company policy is very, very sad. drawn T.Trommler

[2020-02-23 05:14:22] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14207
The answer here is very simple. First, consider leaving Germany. It is a big world. However, much more importantly, these services TST, Leeloo, SMBCapital, E2T, Oneup can all use these order routing and simulation services available here: Sierra Chart / Trading Technologies Futures Order Routing Service Simulated Futures Trading Service These are high quality reliable proven working services which provide the functionality that they need at this time. Any areas where there is functionality missing, we can add that in a matter of days or weeks. So you should make an effort to request these services be used by them. That is the proper cleanest and most reliable solution. After we read what you said, we are even more adamant about removing support for Rithmic. It is a complete joke, that Rithmic has some lock on this market and creates a situation like this. That is not going to continue. Our position remains firm, support for Rithmic is discontinued. We provide a high-quality platform and services, and those trading evaluators/funding services, need to move to our new high quality services. We are very grateful for your posting and we need more like this. It is necessary to bring about a change and create proper competition. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-23 05:18:19

[2020-02-23 06:46:08] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 14207
Sierra Chart still supports connections to Rithmic and it is intended to stay until December 2020, so at the moment there is not a problem. You can continue to use Sierra Chart. When we say we are not providing support for Rithmic any longer, we are referring to answering technical questions. So there is plenty of time to convince those trading evaluators/funding companies to use the Sierra Chart services we linked to above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-02-23 07:42:15] #4 [Go To First Post]
tomtr27 - Posts: 22
Hallo SC Team, Ich sehe dass Ihr Dienst sicherlich viel besser ist als der von Rithmic. Haben Sie von den Propfirmen schon ein Feedback bekommen ? Ich werde dies auch persönlich bei allen Firmen nachfragen. Dann können Sie ja auch 2 Dienste anbieten SC und R. zb. darauf werde ich hinweisen. Ehrlich gesagt ist SC um Nasenlängen voraus und den anderen Plattformen weit überlegen. Ninjatrader hat ja nur Grundfunktionen man muss alles dazukaufen Updates alle Schaltjahre und stürzt dauernd ab. 2 - 3 mal die Woche, in volatilen Phasen !! Das hatte ich in all den Jahren mit Sierrachart nicht einmal gehabt. Ich hoffe dass sich die Propfirmen darauf einigen können ihren Dienst anzubieten. Bezüglich des Auswanderns ist wohl eh die zukünftige Richtung meinerseits. Die Lebensqualität ist sehr schlecht in Deutschland. Die Trader hier laufen gerade Amok hier. Sicherlich ist auch Sierrachart davon in wahrscheinlich kleinem ausmaße davon betroffen. T.T

[2020-02-23 07:45:00] #5 [Go To First Post]
tomtr27 - Posts: 22
Hello SC team, I see that your service is much better than that of Rithmic. Have you already received feedback from the trial companies? I will also ask dies at all companies. Then you can also use 2 services true SC and R. eg. I will have to. Quite frankly, SC is a step ahead and far reaching the others. Ninjatrader has only basic functions you have to add everything updates every leap year and fall. 2-3 times a week, in volatile phases !! I hadn't even killed that with Sierrachart in all years. I heard that the trial companies are referring to the fact that they have done their job. Having emigrated is probably the right direction anyway. The owner is very bad in Germany. The traders here are running amok here. Sierrachart is probably also affected to a small extent. TT english translated sorry

[2020-02-24 18:32:09] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes we have received feedback, and Top Step Trader may use our solution but that still remains to be seen and we need to discuss this further with them. We have until the end of the year to work everything out with them and others and we will do our best. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-24 18:32:19

[2020-02-24 19:55:00] #7 [Go To First Post]
SC Support - Posts: 1797
Hi tomtr27, can we give you a call to speak further about this?

[2020-02-25 09:53:26] #8 [Go To First Post]
tomtr27 - Posts: 22
Ja, unfortunately German only, up to 23 Uhr Frankfurt Time

[2020-02-25 17:23:10] #9 [Go To First Post]
SC Support - Posts: 1797
Hi tomtr27, understood, the concepts you bring up are quite complex, reading through the Translation you provided in post #5, we are not clear on your new points. We are sorry that German regulation has put you into this position, but we are proud that we have been your program of choice for Charting, while you have had a choice. Thank you for your business

[2020-02-26 10:18:50] #10 [Go To First Post]
tomtr27 - Posts: 22
Then I wish you continued success. And I guess I have to make friends with NINJATRADER. After the last update of the NT8 this is now also possible. Good business. Trommler

[2020-02-26 11:56:20] #11 [Go To First Post]
tomtr27 - Posts: 22
Hello SC Team, Can you guarantee me that Sierrchart will work with Rithmic until December ? And with which version number? I sincerely hope that a solution will be found for the prop companies. It is frustrating to find a new multiconnect platform. when you're used to SC. C++ Rock Solid and Superfast.

[2020-02-28 02:04:07] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes you can definitely expect it will be working until December and beyond. Since even if we remove support earlier than December and we would not expect anything until September you can continue to use an old version we would expect at least a year after. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-03-02 13:00:05] #13 [Go To First Post]
tomtr27 - Posts: 22
Stoploss and Target do not work. So what you say is not true. TT

[2020-03-04 02:31:47] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you are having a problem adjusting the Target and Stop orders when using Rithmic, we know why this is an issue. We are going to have that resolved with a new release out this evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-04 02:32:01

[2020-03-04 08:00:27] #15 [Go To First Post]
tomtr27 - Posts: 22
Got a log here if you need it. TradeActivity files query time: 0.016451 seconds. Entries: 0. Current queries: 2 \| 2020-03-04 00:40:30.572 TradeActivity files query time: 0.006842 seconds. Entries: 126. Current queries: 2 \| 2020-03-04 00:40:30.579 Rithmic Trading \| Received trade account information \| 2020-03-04 00:40:39.993 Rithmic Trading \| Requesting trade accounts from server. \| 2020-03-04 00:40:41.772 Rithmic Trading \| Performing query for order fills start date-time for account LL001054-002. \| 2020-03-04 00:40:41.773 Rithmic Trading \| Performing query for historical account balances for account LL001054-002. \| 2020-03-04 00:40:41.773 Rithmic Trading \| Received 1 accounts from service. \| 2020-03-04 00:40:41.773 TradeActivity files query time: 0.001855 seconds. Entries: 0. Current queries: 2 \| 2020-03-04 00:40:41.775 Rithmic Trading \| Requesting historical order fills for account LL001054-002. Start Date-Time UTC: 2020-03-03 05:01:14 \| 2020-03-04 00:40:41.775 TradeActivity files query time: 0.006994 seconds. Entries: 0. Current queries: 1 \| 2020-03-04 00:40:41.782 Rithmic Trading \| Requesting historical account balances for account LL001054-002. Start date-time UTC: 2018-08-24 06:40:42 \| 2020-03-04 00:40:41.782 Rithmic Trading \| Received 0 order fills for account: . Inserting the ones that do not exist. \| 2020-03-04 00:40:42.018 TradeActivity files query time: 0.003722 seconds. Entries: 120. Current queries: 1 \| 2020-03-04 00:40:48.227 TradeActivity files query time: 0.004557 seconds. Entries: 120. Current queries: 2 \| 2020-03-04 00:40:48.329 TradeActivity files query time: 0.003371 seconds. Entries: 120. Current queries: 3 \| 2020-03-04 00:40:48.460 TradeActivity files query time: 0.003386 seconds. Entries: 120. Current queries: 4 \| 2020-03-04 00:40:48.707 TradeActivity files query time: 0.003397 seconds. Entries: 120. Current queries: 5 \| 2020-03-04 00:40:48.763 TradeActivity files query time: 0.003897 seconds. Entries: 120. Current queries: 1 \| 2020-03-04 00:40:49.317 TradeActivity files query time: 0.003582 seconds. Entries: 120. Current queries: 2 \| 2020-03-04 00:40:49.396 Rithmic Trading \| Requesting Trade Positions data. \| 2020-03-04 00:40:50.291 Rithmic Trading \| Received first Trade Positions report from DTC server. \| Symbol: (unset) \| TradeAccount: LL001054-002 \| 2020-03-04 00:40:50.439 Rithmic Trading \| Received last Trade Positions report from DTC server. Clearing nonexisting Trade Positions. \| Symbol: (unset) \| TradeAccount: (unset) \| 2020-03-04 00:40:50.439 TradeActivity files query time: 0.007479 seconds. Entries: 120. Current queries: 1 \| 2020-03-04 00:40:51.306 TradeActivity files query time: 0.003036 seconds. Entries: 4. Current queries: 1 \| 2020-03-04 00:44:26.117 TradeActivity files query time: 0.003042 seconds. Entries: 4. Current queries: 1 \| 2020-03-04 00:44:26.476 TradeActivity files query time: 0.003126 seconds. Entries: 4. Current queries: 1 \| 2020-03-04 00:44:27.839 TradeActivity files query time: 0.003106 seconds. Entries: 4. Current queries: 1 \| 2020-03-04 00:44:28.206 TradeActivity files query time: 0.003109 seconds. Entries: 4. Current queries: 2 \| 2020-03-04 00:44:28.548 TradeActivity files query time: 0.003474 seconds. Entries: 4. Current queries: 3 \| 2020-03-04 00:44:28.620 TradeActivity files query time: 0.003109 seconds. Entries: 4. Current queries: 1 \| 2020-03-04 00:44:29.268 Rithmic Trading \| Failure with order with Service Order ID: 1125533420. om_process_modify_order_list : 6 \| 2020-03-04 00:53:29.921 * Rithmic Trading \| Failure with order with Service Order ID: 1125533419. om_process_modify_order_list : 6 \| 2020-03-04 00:53:52.665 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 1993 \| ServiceOrderID: 1125533420 \| Current Status: Pending Modify \| 2020-03-04 00:54:30.561 * TradeActivity files query time: 0.007585 seconds. Entries: 128. Current queries: 1 \| 2020-03-04 00:59:04.293 TradeActivity files query time: 0.007089 seconds. Entries: 128. Current queries: 1 \| 2020-03-04 00:59:06.576 TradeActivity files query time: 0.007535 seconds. Entries: 128. Current queries: 1 \| 2020-03-04 01:01:38.765 TradeActivity files query time: 0.001470 seconds. Entries: 2. Current queries: 1 \| 2020-03-04 01:10:16.449 TradeActivity files query time: 0.001213 seconds. Entries: 2. Current queries: 1 \| 2020-03-04 01:10:21.624 TradeActivity files query time: 0.001314 seconds. Entries: 2. Current queries: 1 \| 2020-03-04 01:12:40.300 TradeActivity files query time: 0.001276 seconds. Entries: 2. Current queries: 1 \| 2020-03-04 01:13:20.687 Rithmic Trading \| Failure with order with Service Order ID: 1125534108. om_process_modify_order_list : 6 \| 2020-03-04 01:21:43.300 * Rithmic Trading \| Failure with order with Service Order ID: 1125534107. om_process_modify_order_list : 6 \| 2020-03-04 01:21:54.173 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 1996 \| ServiceOrderID: 1125534107 \| Current Status: Pending Modify \| 2020-03-04 01:23:10.913 * Rithmic Trading \| Failure with order with Service Order ID: 1125534108. om_process_modify_order_list : 6 \| 2020-03-04 01:23:11.456 * Rithmic Trading \| Failure with order with Service Order ID: 1125534107. om_process_modify_order_list : 6 \| 2020-03-04 01:23:11.456 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 1997 \| ServiceOrderID: 1125534108 \| Current Status: Pending Modify \| 2020-03-04 01:24:11.083 * Rithmic Trading \| Failure with order with Service Order ID: 1125534107. om_process_modify_order_list : 6 \| 2020-03-04 01:24:11.525 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 1996 \| ServiceOrderID: 1125534107 \| Current Status: Pending Modify \| 2020-03-04 01:25:11.173 * Rithmic Trading \| Failure with order with Service Order ID: 1125534107. om_process_modify_order_list : 6 \| 2020-03-04 01:25:20.954 * Rithmic Trading \| Failure with order with Service Order ID: 1125534108. om_process_modify_order_list : 6 \| 2020-03-04 01:25:25.907 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 1997 \| ServiceOrderID: 1125534108 \| Current Status: Pending Modify \| 2020-03-04 01:27:11.115 * Rithmic Trading \| Failure with order with Service Order ID: 1125534108. om_process_modify_order_list : 6 \| 2020-03-04 01:27:11.441 * Rithmic Trading \| Failure with order with Service Order ID: 1125534107. om_process_modify_order_list : 6 \| 2020-03-04 01:27:11.441 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 1997 \| ServiceOrderID: 1125534108 \| Current Status: Pending Modify \| 2020-03-04 01:28:11.166 * Rithmic Trading \| Failure with order with Service Order ID: 1125534107. om_process_modify_order_list : 6 \| 2020-03-04 01:28:11.653 * Rithmic Trading \| Failure with order with Service Order ID: 1125534108. om_process_modify_order_list : 6 \| 2020-03-04 01:28:17.289 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 1996 \| ServiceOrderID: 1125534107 \| Current Status: Pending Modify \| 2020-03-04 01:29:10.954 * Rithmic Trading \| Failure with order with Service Order ID: 1125534108. om_process_modify_order_list : 6 \| 2020-03-04 01:29:11.392 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 1997 \| ServiceOrderID: 1125534108 \| Current Status: Pending Modify \| 2020-03-04 01:30:11.309 * TradeActivity files query time: 0.001982 seconds. Entries: 4. Current queries: 1 \| 2020-03-04 01:38:55.957 Rithmic Trading \| Failure with order with Service Order ID: 1125534492. om_process_modify_order_list : 6 \| 2020-03-04 01:39:54.362 * Rithmic Trading \| Failure with order with Service Order ID: 1125534491. om_process_modify_order_list : 6 \| 2020-03-04 01:40:09.444 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 2000 \| ServiceOrderID: 1125534491 \| Current Status: Pending Modify \| 2020-03-04 01:41:30.798 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 2001 \| ServiceOrderID: 1125534492 \| Current Status: Pending Modify \| 2020-03-04 01:41:30.798 * Rithmic Trading \| Received Open orders request reject message. Reject reason: Open orders request in progress. \| Symbol: (unset) \| TradeAccount: (unset) \| 2020-03-04 01:41:30.799 Rithmic Trading \| Failure with order with Service Order ID: 1125534492. om_process_modify_order_list : 6 \| 2020-03-04 01:41:31.279 * Rithmic Trading \| Failure with order with Service Order ID: 1125534491. om_process_modify_order_list : 6 \| 2020-03-04 01:41:31.279 * Unable to Flatten or Reverse because a Position does not exist. Working non-market orders will be canceled \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| 2020-03-04 01:42:08.003 * Rithmic Trading \| Failure with order with Service Order ID: 1125534556. om_process_modify_order_list : 6 \| 2020-03-04 01:42:27.346 * Rithmic Trading \| Failure with order with Service Order ID: 1125534555. om_process_modify_order_list : 6 \| 2020-03-04 01:43:11.547 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 2005 \| ServiceOrderID: 1125534556 \| Current Status: Pending Modify \| 2020-03-04 01:43:50.951 * Rithmic Trading \| Failure with order with Service Order ID: 1125534556. om_process_modify_order_list : 6 \| 2020-03-04 01:43:51.571 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 2005 \| ServiceOrderID: 1125534556 \| Current Status: Pending Modify \| 2020-03-04 01:44:51.048 * Rithmic Trading \| Failure with order with Service Order ID: 1125534642. om_process_modify_order_list : 6 \| 2020-03-04 01:45:36.792 * Rithmic Trading \| Failure with order with Service Order ID: 1125534641. om_process_modify_order_list : 6 \| 2020-03-04 01:45:41.807 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 2007 \| ServiceOrderID: 1125534641 \| Current Status: Pending Modify \| 2020-03-04 01:46:40.925 * Rithmic Trading \| Failure with order with Service Order ID: 1125534642. om_process_modify_order_list : 6 \| 2020-03-04 01:46:41.325 * Unable to Flatten or Reverse because a Position does not exist. Working non-market orders will be canceled \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| 2020-03-04 01:47:22.601 * Rithmic Trading \| Failure with order with Service Order ID: 1125534874. om_process_modify_order_list : 6 \| 2020-03-04 01:52:47.955 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 2012 \| ServiceOrderID: 1125534874 \| Current Status: Pending Modify \| 2020-03-04 01:53:51.038 * Rithmic Trading \| Failure with order with Service Order ID: 1125534874. om_process_modify_order_list : 6 \| 2020-03-04 01:53:56.905 * Requesting order status for non-responsive order. \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| InternalOrderID: 2012 \| ServiceOrderID: 1125534874 \| Current Status: Pending Modify \| 2020-03-04 01:55:00.767 * Rithmic Trading \| Failure with order with Service Order ID: 1125534874. om_process_modify_order_list : 6 \| 2020-03-04 01:55:14.293 * Unable to Flatten or Reverse because a Position does not exist. Working non-market orders will be canceled \| Symbol: MNQH0-CME \| TradeAccount: LL001054-002 \| 2020-03-04 01:56:19.334 *

[2020-03-04 14:17:39] #16 [Go To First Post]
tomtr27 - Posts: 22
After several market orders, I could not find any more errors. I know you have the thank you button. Nevertheless a very big thank you. AAA+

[2020-03-04 18:49:35] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Rithmic Trading \| Failure with order with Service Order ID: 1125534107. om_process_modify_order_list : 6 \| 2020-03-04 01:24:11.525 * This issue has been resolved and it relates to order modifications. We see you are running version 2061 which has this issue resolved. So you are all set. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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