Support Board
Date/Time: Tue, 04 Nov 2025 03:24:56 +0000
Stuck Downloading Historical Data
View Count: 752
| [2020-02-21 04:56:26] |
| CNTrading - Posts: 13 |
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Hello, I am stuck downloading historical data. All of the sudden I am unable to download historical data on intraday charts. I have tried several forex symbols. I have disconnected and connected data feed. I have delete/download data. All several time. What is going on? I can't use Sierra Chart at all without this. |
| [2020-02-21 09:47:44] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log We want you to reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 2 minutes, provide the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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