Support Board
Date/Time: Tue, 04 Nov 2025 09:19:39 +0000
Rhitmic error
View Count: 770
|   [2020-02-10 14:07:30]     |  
| User909661 - Posts: 2 | 
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                IM getting a Rithmic error , I am using Rithmic Topstep Trader  do I need the get a new subscription? lease let me know ASAP how to get re connected or if I have to buy  a different subscription to get a real time data , I use sierra for chartings and I trade solely for ES AND NQ , kindly let me know what needs to be done. Thank you Marilou adina  | 
        
|   [2020-02-10 17:03:43]     |  
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                Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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