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Date/Time: Fri, 19 Apr 2024 02:37:40 +0000



Rhitmic error

View Count: 612

[2020-02-10 14:07:30]
User909661 - Posts: 2
IM getting a Rithmic error , I am using Rithmic Topstep Trader do I need the get a new subscription? lease let me know ASAP how to get re connected or if I have to buy a different subscription to get a real time data , I use sierra for chartings and I trade solely for ES AND NQ , kindly let me know what needs to be done.

Thank you
Marilou adina
[2020-02-10 17:03:43]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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