Support Board
Date/Time: Tue, 16 Sep 2025 07:04:12 +0000
Cannot connect
View Count: 529
| [2020-01-28 12:07:33] |
| User486666 - Posts: 7 |
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Hi there I have problem to connect with my data connection error rithmic |
| [2020-01-28 17:20:55] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed with File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We see you are using Rithmic. We have discontinued technical support for Rithmic. If you are trading CME Group markets you need to move to this service: Sierra Chart / Trading Technologies Futures Order Routing Service If you are trading markets other than or in addition to CME markets, use this service: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-28 17:47:50
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