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Date/Time: Thu, 27 Feb 2020 06:17:09 +0000



scrambled data

[2020-01-21 13:40:29]
Pavel2 - Posts: 8 | Ending Date: 2020-04-02
hello, this Monday when I turned sierra charts on many of my symbols were displaying the wrong data. I dowloaded the latest version of sierra, went to troubleshooting and charts/tried delate and download ,in edit delete all data and download, I disconnected and connected sierra and tried all those again. Nothing seams to help. Thank you for your help. I updated my symbols. Now my sierra is on and the charts are not working. I am with Stage5 and My data to my S5trader seams to work fine. Pavel
Date Time Of Last Edit: 2020-01-21 14:19:12
[2020-01-21 17:05:13]
John - SC Support - Posts: 1568 | Ending Date: 2020-04-29
This is a problem with the Gain Capital Data Feed. Refer to the information here:
https://www.sierrachart.com/SupportBoard.php?ThreadID=48373

In order to resolve this issue, we will give you the Denali Exchange Data Feed at no cost for the feed for the next 2 months. The Exchange fees are separate and are your responsibility, although if you sign up now, the rest of this month is free.

We will be receiving an email asking you to complete the Agreements that are necessary for us to enable the data feed for your account. Please complete those agreements and let us know and we will work with you to get everything setup. Or, if you like, you can go through the Setup Instructions for the Denali Exchange Data Feed and work through the process and just let us know if you have any questions. you will find those instructions here:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions
Date Time Of Last Edit: 2020-01-21 17:22:59
[2020-01-21 17:23:26]
John - SC Support - Posts: 1568 | Ending Date: 2020-04-29
Above post updated to reflect free Denali Exchange Data Feed for 2 months. Sorry for the misprint.

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