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Date/Time: Wed, 26 Feb 2020 00:30:46 +0000



enable data feed sierra TT

[2020-01-16 14:23:52]
User894550 - Posts: 9 | Ending Date: 2020-03-22
I switched with my exchange from CQG data to Sierra chart TT data, they enabled it on their side but my data feed is not working since I have to get it enabled from your side, could you please advise me on how to do that.
[2020-01-16 15:53:49]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
Is your trading account with AMP?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-16 15:55:06]
User894550 - Posts: 9 | Ending Date: 2020-03-22
yes it is
[2020-01-16 16:08:39]
User894550 - Posts: 9 | Ending Date: 2020-03-22
please advise me on how to proceed further, i have no data my system is down
[2020-01-16 16:13:51]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
We are following up on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-16 16:18:43]
SC Support - Posts: 262 | Ending Date: 2020-08-22
Can we give you a call to speak about this?
[2020-01-16 16:21:51]
User894550 - Posts: 9 | Ending Date: 2020-03-22
yes of course this is my number: **
Date Time Of Last Edit: 2020-01-16 16:26:07
[2020-01-16 17:08:43]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
We are completing the set up for you now regarding your TT account assignment to your Sierra Chart account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-16 17:10:19]
User894550 - Posts: 9 | Ending Date: 2020-03-22
please send me a confirmation once it is fully set up. Many thanks
[2020-01-16 17:24:22]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
Yes it is now all done for you. Follow the instructions here to open a chart:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#FileFindSymbol

To make sure the charts have the correct symbols, use this command:
https://www.sierrachart.com/index.php?page=doc/EditMenu.html#TranslateSymbolsToCurrentService
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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