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Date/Time: Tue, 25 Feb 2020 09:15:27 +0000



CQG connections

[2020-01-14 22:07:58]
User839302 - Posts: 13 | Ending Date: 2020-04-03
My user-name password for Phillips Broker Services will not hook up.
After several hrs of working with Phillips support.

Can someone please assist me, please help me hook this up?
I fully know where to enter my correct user-name/password but it refused to hook up?

Thank You!
Date Time Of Last Edit: 2020-01-14 22:11:23
[2020-01-14 23:21:49]
Sierra Chart Engineering - Posts: 81447 | Ending Date: 2020-06-09
After following the instructions here:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#SetupInstructions

----

We want you to follow the instructions below so we can see what the problem is:

Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Select File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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