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Date/Time: Thu, 24 Sep 2020 08:00:40 +0000

CQG connections

[2020-01-14 22:07:58]
User839302 - Posts: 17 | Ending Date: 2021-04-11
My user-name password for Phillips Broker Services will not hook up.
After several hrs of working with Phillips support.

Can someone please assist me, please help me hook this up?
I fully know where to enter my correct user-name/password but it refused to hook up?

Thank You!
Date Time Of Last Edit: 2020-01-14 22:11:23
[2020-01-14 23:21:49]
Sierra Chart Engineering - Posts: 89860 | Ending Date: 2021-04-05
After following the instructions here:


We want you to follow the instructions below so we can see what the problem is:

Follow the instructions here to clear the Message Log:

Select File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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